Quality Supervisor

Job Description:

NARRATIVE DESCRIPTION:

Responsible for maintaining, implementing and improving Quality Program through execution of the following:

• Development and conduction of training to establish a knowledge base.
• Hands-on use of tools with the purpose of spreading knowledge through execution, while at the same time generating improvements to processes or situations.
• Facilitate the SPC program, practices and systems, along with their effectiveness.
• Take responsibility for Gage R&R procedures, practices and systems, along with their effectiveness.
• Serving as CAR system coordinator, assisting Managers with root cause analysis and corrective/preventative action development.

RESPONSIBILITIES:

• Drive continuous improvement through execution of improvement activities such as PIT teams, capability studies, Gage R&R, etc.
• Serve as the backup ISO/QS management representative for the QA Manager.
• Create and conduct training programs to establish a common understanding of appropriate tools& techniques.
• Maintain and monitor the corrective/preventive action process. Serve as the direct customer QA contact for problem resolution.
• Serve as a member of the APQP Team, bringing TQM tools to use (and teach to other team members) in the pre-production process and improving the effectiveness of APQP.
• Serve as team leader member and/or advisor on Process Improvement teams. The intent is to usethis hands-on opportunity to not only fix & improve but to pass on knowledge of tools &techniques to others.
• Serve as team member and/or advisor on CAR teams. The intent is to use this hands-on opportunity to not only fix/improve but to pass on knowledge techniques.
• Monitor and maintain the Gage R&R process. Foster understanding in department coordinators& operators through hands-on execution of studies. Creates and/or maintains a system formonitoring effectiveness of the system, practices and process. Take action to ensureeffectiveness is achieved.
• Facilitate the SPC process. Foster understanding and prudent use of statistics for product, and ultimately, process monitoring. Establish system for maintaining CPK data in a fashion for ease of use.
• Establish system for monitoring improvement through active use of CPK data for internal operations. Work with departments to promote understanding and appropriate use of data to make improvements.
• Serve as a resource for managers charged with quality implementation.
• Maintain state of the art concepts of quality by attending seminars, reviewing literature, educating management and teaching quality tools to all personnel.
• Provide input into the qualification process of new equipment and/or processes.
• Serve as the backup for the QA staff.
• Provide guidance and direction to the QA staff in the absence of the QA Manager.
• Responsible for the completion of tasks related to the position as assigned by the QA Manager.
• Promote continuous improvement by proactively identifying issues and providing solutions with the goal of reducing cost and improving performance.
• Establish, monitor and make positive contributions to environmental objectives, targets and programs for the continuous improvement of the Environmental Management System.
• Perform other tasks within the scope of the position, as required.
• Ensure compliance with all policies, procedures, and safety rules and regulations.
• Perform special projects and/or prepares special reports as assigned.
• Minimize waste and conserve energy through reuse, recycling, and following Environmental Management System practices.

AUTHORITY

• Able to shut down any process which is producing non-conforming product.
• Authorizes return of samples, as needed, to verify customer complaints.
• Holds stock from shipping which has not passed or completed testing.
• Coordinate work based on daily requirements through the Quality Department.
• Issuance of RGAs, CARs. Initiate re-work/replacement orders as required.
• Establish, monitor and make positive contributions to environmental objectives, targets and programs for the continuous improvement of the Environmental Management System.
• Ensure employees are trained to minimize impact of their work on the environment.

STANDARDS OF PERFORMANCE:

• Implementation of a comprehensive system for collecting, tracking, analyzing and actin on SPC data.
• Evidence of improvement (reduction) in the number of CARs for problems attacked on CAR teams.
• Key members of each operating unit are capable of performing, analyzing & taking appropriate action on capability studies, Gage R&R and set-up reduction.
• Gage R&R are being completed in each operating area as appropriate.
• Improvement in APQP processes and level of problem solving techniques used in the APQP process.
• Education and training are in sync with Continuous Improvement Program. Brings new techniques and/or applications and applies them to processes.
• Achievement of specific objectives.
• Implementation of QA policies and directives from the QA Manager.
• Continuous Improvement/Waste Reduction evidence must be provided for inclusion in the formal performance evaluation.
• On-time monthly activity reports which include documentation of waste reduction/continuous improvement activities.

RECOMMENDED QUALIFICATIONS:

• Mechanical technical experience is desired.
• Possess a working knowledge of ISO 9000 Quality System standard.
• Knowledge and understanding of the philosophy, principles and objectives of the total quality process is required.
• Ability to communicate effectively at every level of the organization from floor employees to senior management.
• Working knowledge of human relations, group dynamics, and problem solving techniques is required.
• Analytical ability and creativity in the areas of problem solving and group dynamics with a high degree of initiative.
• Laboratory experience, including metallurgical knowledge is preferred.8.SQE / ASP or ASME certification is preferred.

Core Attributes of a Successful Quality Supervisor:

• Accountability / Taking Responsibility
• Attention to Detail
• Conceptual Thinking
• Concrete Organization Skills
• Consistency and Reliability
• Following Directions
• Gaining Commitment
• Handling Rejection
• Managing Stress Effectively
• Initiative / Personal Drive
• Intuitive Decision Making
• Leading Others
• Meeting Standards
• Persistence
• Relationship Building
• Proactive Thinking
• Problem Solving
• Project and Goal Focused
• Quality Oriented
• Respect for Policies and Property
• Results Oriented
• Self Confidence
• Self Management
• Sense of Timing and Urgency
• Time Management / Prioritization

If it is interests you, please reply to me with your updated resume and the pre-screening questions below:

• Please tell us more about your recent and total experience related to this position.
• Reason for looking for a job change?
• How soon can you start? Notice period?
• Current base & Expected base?

Best Regards!

Jyoti Teradal

Associate Manager

jyoti.t@brightpathassociates.com