QC Sample Coordinator

The QC Sample Coordinator supports Quality Control Chemistry and Microbiology testing by managing end-to-end sample logistics and documentation in a GMP environment. This role ensures timely and accurate receipt, accessioning, prioritization, and distribution of a wide variety of samples while maintaining full chain of custody and inspection-ready records. By coordinating closely with QC analysts, manufacturing, warehouse, and QA, the coordinator enables on-time testing and compliant sample labeling, handling, storage, and disposal.

Responsibilities

• Receive, inspect, and log raw material, in-process, finished product, environmental monitoring (EM), water, and stability samples into QC systems in accordance with established procedures.
• Verify sample integrity, labeling, and accompanying documentation upon receipt, and quarantine and escalate any discrepancies, deviations, or damaged samples.
• Accession samples accurately and maintain traceable identifiers to support reliable QC Chemistry and Microbiology testing.
• Triage and route samples to QC Chemistry and Microbiology benches based on due dates, release versus investigation status, and business priorities.
• Coordinate daily sample flow to ensure that high-priority and time-sensitive samples receive appropriate attention and testing resources.
• Communicate daily sample status, constraints, and expected completion times to QC analysts, manufacturing, warehouse, and QA stakeholders.
• Maintain complete and accurate records throughout the sample lifecycle, including receipt, testing, storage, retention, and disposal, to ensure full chain of custody and traceability.
• Archive required sample retains in accordance with internal procedures and regulatory expectations.
• Perform receipt of stability samples and confirm that shipping and storage conditions, labels, and documentation meet specified requirements.
• Ensure that all samples are stored under proper conditions (ambient, refrigerated, frozen) and that storage locations are clearly tracked and documented.
• Adhere to cGMP, GLP/GDP, data integrity (ALCOA+), and safety practices in all sample handling and documentation activities.
• Support internal and external audit or inspection requests by retrieving and providing sampling and sample logistics records in a timely and organized manner.
• Maintain dashboards and metrics for sample turnaround times, backlogs, and on-time-in-full (OTIF) performance.
• Identify and flag risks to sample turnaround or testing timelines, and propose mitigation strategies and continuous improvement opportunities.
• Execute and, where appropriate, own basic deviations, CAPAs, and change controls related to sampling and logistics processes.
• Contribute to the creation, revision, and maintenance of SOPs, work instructions, and training materials related to sample coordination and logistics.
• Support onboarding and training of new staff in sample handling, documentation practices, and use of relevant systems such as LIMS.
• Collaborate with cross-functional teams to streamline sample workflows and enhance the reliability and efficiency of QC operations.

• At least 2 years of experience in GMP pharmaceutical, medical device, or biotech QC/QA operations, including hands-on experience with sample management, LIMS, or stability and environmental monitoring logistics.
• Demonstrated familiarity with QC Chemistry and Microbiology workflows and sample types.
• Strong understanding of GMP and GDP principles and their application to sample handling and documentation.
• Solid knowledge of data integrity principles, including ALCOA+, and the ability to apply them in daily work.
• Proficiency using Laboratory Information Management Systems (LIMS) or similar electronic systems for sample tracking and documentation.
• Experience working in a regulated environment with strict documentation, traceability, and audit requirements.
• Ability to manage multiple priorities, triage sample flow, and meet deadlines in a fast-paced QC setting.
• Strong attention to detail to ensure accurate labeling, logging, storage, and record-keeping for all samples.
• Effective verbal and written communication skills for interacting with QC analysts, manufacturing, warehouse, and QA stakeholders.
• Ability to identify issues with sample integrity, documentation, or workflows and escalate them appropriately.

• Associate’s degree in a scientific discipline required.
• Bachelor’s degree in a scientific discipline preferred.
• Experience supporting stability and environmental monitoring (EM) programs within a QC organization.
• Familiarity with basic deviation, CAPA, and change control processes in a GMP environment.
• Experience contributing to SOPs, work instructions, and training materials.
• Ability to analyze sample turnaround and backlog data to support continuous improvement.
• Comfort working with dashboards and performance metrics such as turnaround time and OTIF.
• Strong organizational skills and the ability to maintain clear, inspection-ready documentation.
• Collaborative mindset and willingness to support training and onboarding of new team members.

This role operates in QC laboratory support areas within a regulated GMP environment. The position requires regular standing and walking, frequent handling of sample containers, and the ability to lift up to approximately 35 pounds on occasion. The QC Sample Coordinator works in areas where personal protective equipment (PPE) is required, such as lab coats, safety glasses, and appropriate gloves, depending on the task. Work hours are primarily aligned with standard business operations, with occasional off-shift or weekend coverage as needed to support sample receipt, testing schedules, and production demands. The environment emphasizes safety, data integrity, and adherence to established procedures, with close collaboration across QC, manufacturing, warehouse, and QA teams.

Job Type & Location

This is a Contract position based out of Raleigh, NC.

The pay range for this position is $26.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Raleigh,NC.

This position is anticipated to close on Apr 22, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we’ve helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.