POD Leader / Property Manager
Ready to own your portfolio and lead a high-performing team? We're looking for an experienced single-family property manager to step into our Pod Leader role — a dynamic position where you'll take full ownership of a dedicated portfolio of residential properties while leading a team that supports you.
As a Pod Leader, you'll be supported by a dedicated offshore Assistant Property Manager who handles leasing and maintenance coordination — giving you the leverage to focus on owner relationships, performance, and strategic decision-making. This is a fully remote role, but we need someone rooted in the greater Charlotte area who knows the local market inside and out.
What You'll Do
Lead Your Pod
- Oversee a designated portfolio of single-family residential properties end-to-end
- Manage and mentor your offshore Assistant PM to KPIs and SOPs
- Lead pod meetings to align priorities and address challenges
- Conduct performance audits (vacancies, financials, compliance) and drive continuous improvement
Own Owner Relationships
- Serve as the primary point of contact for property owners — building trust and delivering results
- Conduct handover meetings with the Business Development team for new owner onboarding
- Communicate proactively with every owner at minimum every 90 days
- Review and explain owner statements; advise on rental pricing and property improvements
Drive Leasing & Occupancy
- Develop and execute vacancy-reduction strategies to minimize days on market
- Review and approve lease agreements; negotiate terms when necessary
- Ensure Appfolio listings are accurate, market-ready, and visually compelling
Manage Turnovers & Maintenance
- Track turnover projects and ensure expedited completion
- Ensure move-out inspections occur within 2 business days of vacancy
- Oversee security deposit disposition accurately and in compliance with applicable law
Ensure Compliance & Reporting
- Oversee eviction or legal proceedings and keep owners fully informed throughout
- Ensure all processes and properties comply with local, state, and federal regulations including Fair Housing
- Maintain LeadSimple and Appfolio platforms with accurate, up-to-date information
What We're Looking For
- 3+ years of experience in residential property management, preferably single-family
- Located in the greater Charlotte area — local market knowledge is essential
- NC Real Estate License (active or inactive)
- Proven ability to manage owner relationships with professionalism and responsiveness
- Experience leading or mentoring others
- Strong working knowledge of Appfolio or similar property management software
- Highly organized with excellent follow-through and the ability to manage competing priorities
- Self-directed and comfortable working in a fully remote environment
- Familiarity with NC landlord-tenant law, Fair Housing regulations, and lease compliance
Bonus Points
- Experience working with offshore or virtual team members
- Familiarity with LeadSimple or similar workflow management tools
Why Join Us
- Fast growing company with opportunities for advancement
- Salary plus bonus
- Fully remote role with flexibility — work from anywhere in the Charlotte area
- You'll have a dedicated offshore assistant PM to handle leasing and maintenance coordination, so you can focus on leadership and strategy
- A team that invests in your growth — quarterly professional development is encouraged and supported
- Clear KPIs and autonomy to run your pod like your own business
- A culture of accountability, excellence, and continuous improvement
