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Description
The Project Support Analyst supports the Project Management Office (PMO) by providing organizational, administrative, and reporting support across a portfolio of projects. This role ensures project information is accurate, timely, and aligned with PMO standards, enabling Project Managers and leadership to focus on delivery, risk management, and strategic decision-making.
The Project Support Analyst plays a critical role in maintaining project discipline, transparency, and execution consistency across the organization.
Key Responsibilities
Project Coordination & Administration
- Maintain project plans, schedules, and documentation in accordance with PMO standards
- Ensure project artifacts (charters, schedules, RAID logs, status reports) are current and complete
- Support governance processes including stage gates, approvals, and audits
- Assist with project onboarding and closeout activities
Schedule & Progress Tracking
- Track task-level progress, milestones, and dependencies
- Update project timelines and highlight schedule variances
- Monitor % complete and identify potential delivery risks
- Support reforecasting and plan adjustments as required
Status Reporting & Communication
- Prepare and distribute weekly and monthly project status reports
- Maintain risks, issues, assumptions, and dependency logs
- Capture meeting notes, action items, and follow-ups
- Escalate issues and blockers to PMO leadership
Resource & Capacity Support
- Track project resource assignments and allocations
- Support capacity planning and resource utilization reviews
- Coordinate onboarding and offboarding of project resources
- Assist with resolving minor resource conflicts
Financial & Vendor Support (as applicable)
- Track project budget, actuals, and forecasts
- Support purchase orders, invoices, and vendor coordination
- Assist with financial reporting and governance reviews
PMO Tools & Data Management
- Maintain project data in PMO tools (e.g., Smartsheet, Resource Management, Teams)
- Ensure data quality for dashboards and executive reporting
- Support adherence to PMO processes and templates
- Assist with continuous improvement of PMO tools and workflows
Requirements
Required Qualifications
- Bachelor’s degree in Business, Management, or a related field (or equivalent experience)
- 1–3 years of experience in project coordination, PMO support, or a related role
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Proficiency with project management tools and Microsoft Office (Excel, PowerPoint)
- High attention to detail and ability to manage multiple priorities
Preferred Qualifications
- Experience working within a formal PMO
- Familiarity with project management methodologies (Waterfall, Agile, Hybrid)
- Experience with Smartsheet, Resource Management, or similar platforms
Key Competencies
- Organization and attention to detail
- Self sufficient
- Data accuracy and reporting discipline
- Stakeholder communication
- Problem identification and escalation
- Collaboration and teamwork
