Project Engineer

Tera Technology Group | Full-Time | Wilmington, DE | Onsite

About the Role

We're looking for a senior Project Engineer to join our growing Managed Service Provider team. In this role, you'll be the technical backbone of our client engagements — leading projects from pre-sales scoping through delivery, coordinating technicians and subcontractors, and ensuring our clients receive a seamless, high-quality experience. This is a highly visible role that sits at the intersection of engineering and client relationship management.

Responsibilities:

Project Delivery

• Own the end-to-end delivery of IT infrastructure projects, including network deployments, server migrations, cloud transitions, and site buildouts
• Develop and manage project plans, timelines, and budgets; proactively identify and mitigate risks
• Coordinate and direct internal technicians, field engineers, and third-party vendors throughout the project lifecycle
• Serve as the primary technical point of contact for clients during active engagements

Pre-Sales & Scoping

• Partner with the sales team to scope new client projects, assess existing environments, and produce accurate Statements of Work (SOWs) and Bills of Materials (BOMs)
• Conduct technical discovery sessions and site surveys to inform solution design
• Present project proposals and technical recommendations to client stakeholders

Service Delivery Management

• Ensure project outcomes align with contracted scope, SLAs, and client expectations
• Facilitate project kick-offs, status updates, and post-implementation reviews with clients
• Track and report on project KPIs, resource utilization, and delivery milestones
• Identify upsell and expansion opportunities within existing accounts and communicate them to account management

Team Leadership

• Mentor and provide technical guidance to Support Engineers working on project tasks
• Develop and enforce standards, documentation, and handoff processes to ensure smooth transitions to the managed services team post-deployment
• Contribute to internal knowledge base and process improvement initiatives

Qualifications

• 5+ years of experience in IT engineering or technical project management, preferably within an MSP environment
• Proven track record of independently delivering complex infrastructure projects on time and on budget
• Deep knowledge of networking (TCP/IP, DNS, DHCP, VLANs, routing/switching, VPN, SD-WAN)
• Hands-on experience with server administration — Windows Server, Active Directory, Group Policy, and Linux
• Experience with virtualization platforms (VMware vSphere, Microsoft Hyper-V, Proxmox)
• Familiarity with cloud platforms (Microsoft Azure, Microsoft 365) and hybrid environment migrations
• Experience writing SOWs, BOMs, and project documentation
• Strong client-facing communication skills — comfortable presenting to both technical and executive audiences
• Highly organized, self-directed, and able to manage multiple concurrent projects

Preferred Certifications:

• CompTIA Project+, PMP, or equivalent
• Microsoft Certified: Azure Administrator or MCSE
• Cisco CCNA / CCNP
• CompTIA Network+ or Security+

Benefits

• Competitive salary commensurate with experience
• Health and vision insurance
• Paid time off
• Sponsored training and certification opportunities
• Clear path to senior engineering and leadership roles