Program Manager, Business Process & Continuous Improvement
Job Details
Program Manager, Business Process & Continuous Improvement (Contract)
Location: San Jose, CA 95110 (Hybrid)
Duration: 6/22/2026 to 6/22/2027
Team: US Global Strategy & Ops
Overview
Seeking a Program Manager to drive cross-functional business transformation, operational excellence, and process improvement initiatives across the organization. This role will partner with Finance, IT, M&A, and other business functions to identify opportunities, redesign business processes, and deliver scalable operational solutions.
The ideal candidate brings a combination of program management, business transformation, process engineering, and stakeholder management experience within large enterprise environments.
Responsibilities
Design, develop, and deploy cross-functional operational improvement initiatives
Lead end-to-end program and project management efforts using industry best practices
Partner with Finance, IT, M&A, and business stakeholders to deliver operational and business solutions
Analyze and re-engineer business processes to improve efficiency, scalability, and effectiveness
Establish process controls and governance mechanisms to sustain implemented improvements
Manage workstreams within large-scale transformation programs
Build business cases and support project prioritization decisions
Conduct operational analysis and identify opportunities for process optimization
Influence stakeholders and leadership teams to drive alignment and decision-making
Lead change management efforts through implementation and adoption
Required Qualifications
6+ years of progressive experience in business strategy, consulting, M&A integration, customer experience, or related functions
3+ years leading business transformation, operational excellence, process improvement, or process engineering initiatives
Strong program and project management experience
Experience driving cross-functional initiatives across multiple business functions
Strong business process mapping and process re-engineering expertise
Ability to analyze operational data and translate findings into actionable improvements
Experience building business cases and presenting recommendations to leadership
Strong stakeholder management and executive communication skills
Ability to operate effectively in ambiguous and fast-changing environments