Program Analyst- Homeless Services Division

The Homeless Services Division is seeking a dynamic, highly motivated, and collaborative candidate to serve in the position of Program Analyst.

The Program Analyst will focus on the operational administration, technical coordination, and performance monitoring of the Homeless Management Information System (HMIS), which supports partner agencies providing services to individuals experiencing homelessness.

Under general supervision, the Program Analyst performs specialized, program-specific professional work in support of assigned County programs outside of the health or human services functional area. The Program Analyst carries out substantive program functions involving analysis, coordination, and implementation activities within an established program framework. In addition, this position will be expected to; understand and apply program-specific laws, regulations, policies, and procedures. The Program Analyst; provides support essential to program operations, and coordinates with internal and external stakeholders to support program functions. Positions in this class may supervise or lead technical, paraprofessional, and clerical staff.

Click here for the full Program Analyst job description

Note: This recruitment may be used to fill future permanent, substitute, limited term, and temporary positions, both full-time and part-time throughout the County.

Knowledge of:

• Principles and practices of program service delivery applicable to assigned programs
• Program-specific processes, service models, or regulatory requirements
• Applicable federal, state, and local laws, regulations, policies, and funding requirements governing assigned programs
• Methods of collecting, analyzing, and interpreting program data and information
• Recordkeeping, documentation, and reporting practices related to regulatedservice deliveryprograms
• Effective written and verbal communication and interpersonal skills

Ability to:

• Perform substantive, program-specific professional work within an established program framework
• Analyze information andidentifyissues related to program operations, compliance, or service delivery
• Organize and coordinate program-specific activities and work assignments
• Prepare clear andaccuratereports, correspondence, and documentation
• Provide informal or lead direction related to assigned program activities to staff, consultants, community partners, and service providers

• Exercise sound judgment, initiative, and discretion within assigned authority
• Understand, evaluate, and apply applicable laws, codes, rules, regulations, policies, and procedures
• Utilize computer software and systems including applications specific to the department, division, and/or program
• Learn principles, practices, and procedures of supervision, leadership, mentoring, evaluation, training, team dynamics, and team building
• Promote an organized, professional, and safety-conscious work environment
• Communicate effectively verbally and in writing to a diverse population of individuals and groups
• Foster effective and positive working relationships with individuals from diverse perspectives by demonstrating strong interpersonal skills, including active listening, effective communication, advisory expertise, mediation, conflict resolution, and consensus building

EDUCATION AND EXPERIENCE:

A combination of education, training, and experience resulting in the required knowledge, skills, and abilities. An example of qualifying education and experience includes:

• Possession of a bachelor’s degree from an accredited four-year college or university in public administration, business administration, public policy, or a closely related field. In addition, two years of progressively responsible experience performing work related to program administration.

Applications, including answers to supplemental questions, must be submitted online by the final filing date. Apply for this position at governmentjobs.com/careers/slocountyca. Most County recruitments require you to respond to supplemental questions as part of the application process. We recommend that you review these questions prior to beginning your application.

An initial application review will be conducted. Candidates who meet the minimum qualifications and are best qualified will be invited to participate in selection activities which may include online assessments, performance exams, written exams, and interviews.

Final candidates will be required to have an in-depth background review performed before proceeding in the process. Please note that references will not be contacted until the end of the process.

If you have questions or would like to discuss the opportunity further, please contact Human Resources at hr@co.slo.ca.us. Confidential inquiries are welcome.

For further information regarding the County of San Luis Obispo, visit our website at www.slocounty.ca.gov.