Professional Customer Analyst

O'Reilly Auto Parts
Springfield, MO

Work with assigned Senior Professional Customer Analyst and the Professional Customer Pricing Manager in support of their responsibilities. Gather competitive discount/pricing examples, evaluate and present findings to establish recommendations on setting professional customer specific pricing, and evaluate strategies to maximize gross profit. Set up, maintain, and evaluate any special pricing, including flexes, deals, & exceptions. Research opportunities to maximize company profitability.

ESSENTIAL JOB FUNCTIONS

Compare Pricing and opportunities to improve company gross profit.

Apply flexes/deals to professional accounts based off of competitive justification.

Load, maintain and review customer level pricing in pricing systems.

Communicate results and recommendations of price related projects to applicable field or corporate office management.

Assign pricing structures via customer type or segment, to accounts through new store loads.

Load, maintain, and review professional pricing through market specific or national price shops.

Evaluate and maintain Strategic Pricing initiatives, including pricing for national/regional account groups.

Field management reporting – develop, execute, present for review, and distribute reports on pricing segmentations and other areas concerning professional price.

Interchange and complete electronically submitted Competitive Price Comparisons.

Update TeamNet tools for field including shop information, item rank reporting, etc.

Review bulk order requests for profitability and provide insight to department/field teams.

Maintain updates to product interchange reports.

Review, modify and respond to the field regarding account type changes submitted electronically.

Maintain Pro Pricing e-mail box as pertains to all professional pricing requests.

Load pricing to new accounts.

Other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Excellent communication and interpersonal skills.

Experience with research and data analysis.

Solid mathematical skills.

Ability to manage workload and meet frequent deadlines.

Must work well in a team environment.

High school diploma or equivalent.

Overnight travel may be required for training.

Desired:

Extensive knowledge of automotive aftermarket and competitors

Advanced skill set using Excel & SQL to perform queries and build comparisons.

Experience with Microsoft Office programs including Excel, Access, PowerPoint, and Word.

General automotive parts knowledge and aftermarket experience.

Committed to any additional training as necessary.

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer.The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

// // //