Production Technician

Company Description

Elite Services, a national leader in business print and mail solutions, is seeking a motivated person to join our production team as Mail Insertion Operator. The ideal candidate will be detail-oriented, technically proficient, and possess a high level of integrity. Our best associates have a strong work ethic, good trouble-shooting skills, and can work independently while also possessing a strong, team-focused outlook.

Our team understands and embraces continually exceeding expectations in an open, collaborative, and flexible work environment that helps them be at their best professionally while at the same time providing unmatched value to our clients.

Role Description

This is a full-time, on-site position for a Production Technician located in Muncie, IN. The Production Technician will be responsible to set up, calibrate, operate and troubleshoot intelligent print and mail insertion equipment for multiple clients daily to ensure smooth production workflows through quality control checks, troubleshooting equipment issues, and performing preventive maintenance. The technician will adhere to production operations and maintain effective communication to resolve operational challenges and support overall efficiency in the production process.

Duties

- Setup client jobs on mail insertion equipment.

- Safely operate mail insertion equipment per company guidelines

- Follow job instructions and special requirements

- Troubleshoot and monitor output to spot any equipment-related issues

- Accurately complete production quality checks to meet company assurance guidelines

- Document mail insertion operations in production management application and associated paperwork

- Oversee mail insertion equipment and to ensure that machinery is maintained to proper levels

- Maintain a clean and professional work environment

- Improve the efficiency of the Print and Mail department through cooperation, organization, and teamwork

Qualifications

• Good technical aptitude and the willingness to learn and understand job-related subjects, including equipment operation, maintenance, and management processes/workflows, order entry and related clerical tasks, and organizational quality control procedures
• Detail-oriented, with strong organizational skills and the ability to multi-task in a fast-moving work environment
• Understanding of basic computer skills to complete job management and office productivity tasks
• Self-motivated and able to make decisions without supervisor input while working independently
• Conscientious and able to maintain a clean and well-ordered work environment
• Ability to work overtime as needed to meet company goals
• Troubleshooting and resolving equipment or process issues
• Capability to perform Preventive Maintenance on production machinery
• Strong communication and teamwork skills to facilitate collaboration
• Attention to detail and a commitment to maintaining a high standard of work
• Experience working in a manufacturing or production environment is preferred
• High school diploma or equivalent is required; technical certifications are a plus
• Physical requirements include the mobility to stand for long periods of time, bend, crouch, kneel, reach, and lift up to 25 pounds