Product Specialist

Dagen
Houston, TX

WFH on Friday. Lunch paid for daily. Come learn the retail energy space! Growing company.


We are looking for a dynamic and ambitious individual to join our growing team. This individual will support product development and delivery efforts across the business. This work will include new product development, product implementation across pricing, portfolio, and billing functions, and existing product improvements. This function plays a crucial role in aligning customer needs with systems and capabilities, ensuring proper pricing, book valuation, and tracking of customer exposures relative to expectations.


RESPONSIBILITIES:

  1. Support the product development lifecycle from product design to execution, including:
  • Creating product roadmaps for implementation
  • Assist in determining best practices to improve or construct product design that meet the current data, granularity and visibility needs of pricing, billing and portfolio management systems
  • Establish product requirements, curve and cost design to adhere to systems capabilities and constraints
  • Interact with product platform and 3rd party vendors to oversee product testing for QA, UAT and Production stages
  • Oversee Product definitions, libraries and curve utilization to ensure clarity and system control
  • Maintain timelines and provide project status reports to stakeholders and company leadership
  • Bring structure and organization to evolving projects, helping to simplify and clarify next steps
  1. Provide ad-hoc support to test and maintain product suite
  • Assist with Sales and product presentations to brokers and customers
  • Deliver training sessions for new product releases to sales, pricing, portfolio and other stakeholders within the organization
  • Produce and maintain documentation related to the product suite and downstream functionality
  • Collaborate with environmental and demand response teams on product integration and automation
  1. Support new and existing retail energy products and market development across and in coordination with:
  • Pricing
  • Portfolio Management
  • Billing Operations
  • Information Technology
  • Third Party Vendors


SKILLS/QUALIFICATIONS:

  • Bachelor’s degree required in a technical field
  • 2+ years previous related work experience, retail energy experience preferred but not required
  • Ability and experience learning new skills, functions, or markets
  • Ability to quickly gain proficiency and self-sufficiency in systems
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Excel, SQL, and/or other analytical suites
  • Project oriented focus with an ability to manage multiple ongoing projects concurrently
  1. Assist with other projects as assigned by Management