PLM Systems Analyst

Join a dynamic leader in the transportation, logistics, supply chain, and storage industry, recognized for developing and supporting mission-critical technology solutions that drive innovation in autonomous delivery and operational excellence. As a PLM Systems Analyst, you will play a key role in supporting and optimizing the suite of engineering applications that power the design, manufacture, and maintenance of advanced drone delivery systems. This opportunity is ideal for a systems analyst passionate about engineering tools, process improvement, and collaboration in a fast-paced environment with real-world impact.

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• Provide day-to-day administration and support for Siemens PLM tools, including Teamcenter, NX, and StarCCM+.
  
• Own and resolve L1 and L2 PLM support tickets, focusing on user access, troubleshooting, and minimizing recurring issues.
  
• Partner with Siemens and internal IT to escalate and resolve complex issues efficiently.
  
• Manage system configuration, environment setup, and routine maintenance to ensure system stability and reliability.
  
• Document processes, troubleshooting steps, and system updates to enable scalable workflows.
  
• Support system upgrades, patches, release cycles, and undertake testing, validation, and user coordination to minimize disruption.
  
• Collaborate with engineers to understand usage, identify pain points, and implement workflow improvements.
  
• Support and troubleshoot integrations between Teamcenter and other engineering or enterprise systems.
  
• Assist with onboarding and training of new users, ensuring effective system access and tool utilization.
  
  

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• 3–5+ years of experience supporting Siemens PLM or related engineering tools (e.g., Teamcenter, NX, StarCCM+).
  
• In-depth understanding of PLM concepts, CAD/CAE workflows, and engineering toolchains.
  
• Proven experience providing L1/L2 technical support and diagnosing system, user, and integration issues.
  
• Demonstrated system administration expertise including access control, configuration, upgrades, and cloud-based environment management.
  
• Experience coordinating with vendors (preferably Siemens) for technical issue resolution.
  
• Excellent problem-solving and troubleshooting skills across multiple systems and functions.
  
• Strong communication skills to explain technical concepts to both engineers and non-technical stakeholders.
  
• Ability to collaborate effectively with Engineering, IT, and Operations teams.
  
  

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• Experience supporting integrations with enterprise systems such as ERP, MES, or API-based solutions.
  
• Familiarity with change management processes (ECR, ECO, ECN) and engineering data management practices.
  
• Background in user onboarding, training, and developing technical documentation.
  
• Prior exposure to SOP development and workflow automation in engineering environments.
  
• Track record of driving process improvements in PLM or related system landscapes.