Business System Analyst

Business Systems Analyst / Extendable W2 only 6-month Contract / Onsite 1 day per week, New York, NY $28-32/hr. W2 Pay Rate

Summary:

The Business Systems Analyst will be a key member of the Premium Brands team, working closely with the Product Manager, Engineering, and cross-functional teams (UX, Merchandising, Marketing, Finance) to drive technology that supports the brands on the Shopify platform. This role oversees requirements, analysis, and planning to ensure magical, unified omni-channel experiences that deliver real business value. The analyst is a strategic partner responsible for translating complex business needs into actionable technical requirements.

Responsibilities:

• Collaborate with the Product Manager and key stakeholders to develop the Technology delivery roadmap for Premium Brands.
• Gather, interpret, and document detailed requirements, business rules, process flows, and use cases to drive successful feature delivery.
• Serve as the subject matter expert in the functional area, championing the needs of the customer and business stakeholders throughout project execution.
• Follow and champion agile methodologies, actively maintaining the Jira backlog by creating, refining, and prioritizing user stories with Engineering and Analytics teams.
• Define metrics of success and analyze results to proactively identify opportunities and enhancements for the platform.
• Manage change requests in relation to project plans to ensure agreed-upon deadlines are met.
• Support daily end-users, troubleshoot technical issues, and improve processes by communicating needs and documenting requirements for system enhancements.
• Work with the Enterprise Account Manager at Shopify and the Engineering lead to bring new features and functionality to life.
• Drive Product Lifecycle Management (PLM) activities, acting as the subject matter expert for systems like Centric and Bamboo Rose.
• Support merchandising and financial planning solutions (e.g., S5 Stratos, Anaplan) to ensure seamless data flow and process adoption.
• Conduct requirement analysis for data insights and reporting, translating business needs into technical specifications for visualization platforms (e.g., Tableau, Looker).

Required Skills:

• 1-3 years of relevant experience, supporting retail, e-commerce, and/or data technology systems is a plus.
• Knowledge of Agile methodology and the software development life cycle.
• Experience with the Shopify Platform is strongly preferred.
• Experience working with Product Lifecycle Management (PLM) tools (e.g., Bamboo Rose, Centric) and Planning systems (e.g., S5 Stratos, Anaplan), in addition to Data Visualization tools (Looker, Tableau).
• Strong ability to understand business processes and translate pain points into technical requirements.
• Experienced using key project documentation tools (activity diagrams, process flows, user stories, test case definitions).
• Proven data-driven mindset and ability to research and analyze data to find solutions to complex problems.
• Strong verbal and written communication skills with the ability to influence peers and senior management.