Patient Experience & Sales Coordinator

Company Description

Founder Note:

“I started Anchor to create the kind of practice I wished existed when I needed care for myself, where patients care comes first and clinicians have time with patients, mentorship to grow, and systems that support both excellence and balance. I also wanted an environment where staff could learn and grow together and love coming to work each day. We are a close knit team that loves what we do and love who we work with. If you’re looking for more than just a job, let’s talk. If this sounds like what you are looking forward, read on to learn more. Feel free to message me directly with any questions at drallie@anchorpelvic.com" - Dr. Allie

Role Description

The Patient Experience & Sales Coordinator will be responsible for overseeing the patient intake process, ensuring a seamless and welcoming experience for all clients. Key responsibilities include scheduling appointments, handling inquiries and objections, conducting sales-related activities to promote the clinic's services, and supporting operational efficiency. This is a full-time, on-site role located in Winter Park, FL, requiring a personable and proactive individual dedicated to exceptional patient care and service.

Qualifications

• Experience in Sales Coordination and Sales, with the ability to engage and manage the sales process effectively
• Strong skills in Customer Service and Communication to ensure a positive and professional patient experience
• Proficiency in Sales Operations, including managing schedules, patient inquiries, and follow-ups
• Organizational skills and attention to detail to streamline administrative workflows
• Comfortable working in a patient-centered environment with a commitment to empathy and support
• Experience with healthcare or therapy-related settings is a plus
• Proficiency in common scheduling and administrative software tools is preferred

Compensation and Benefits:

• Full time salary position
• Pay range: $18-21/hour
• 401K with employer match
• Health Insurance
• Paid time off
• Opportunities for growth and advancement