Treatment Concierge Treatment Plan Coordinator / Sales Coordinator Smile Muse Spa | Fort Worth, TXLuxury Concierge Dentistry Elevated Patient ExperienceAbout UsAt Smile Muse Spa, were redefining dentistry. We blend clinical excellence, aesthetics, and a spa-like experience to create a space where patients feel calm, confident, and cared for.Were not a traditional dental office we are a concierge, growth-focused practice that values peace, systems, and high performance.The RoleWe are looking for a high-performing Treatment Plan / Sales Coordinator who can confidently guide patients from diagnosis to yes.This role is part clinical understanding, part sales, and part patient experience. You will be responsible for case acceptance, financial coordination, and creating an exceptional, seamless journey for every patient.This is not an order-taker role we are looking for someone who is self-motivated, proactive, and results-driven.Key ResponsibilitiesTreatment Coordination & SalesPresent and explain comprehensive treatment plans with confidence and clarityBuild emotional connection with patients to increase case acceptanceOvercome objections with professionalism and empathyAchieve and maintain high case acceptance goals (target ~80%)Financial CoordinationDiscuss and structure payment options (cash, financing, phased treatment)Guide patients through financing platforms (CareCredit, Cherry, Proceed, etc.)Align treatment plans with patient budget while maintaining clinical integrityFront Desk & Administrative SupportAnswer phones, schedule patients, and manage patient flowVerify insurance and communicate benefits clearly (without relying on them for diagnosis)Ensure all patient communication reflects our luxury, concierge experienceClinical Support (when needed)Utilize RDA experience to understand treatment and support team flowCommunicate effectively with doctor and assistants regarding patient needsWho You AreSelf-motivated & self-directed you dont wait to be told what to doConfident communicator who can build trust quicklySales-minded with a heart for patient careOrganized, detail-oriented, and thrives in a structured environmentCalm, positive, and aligned with a peaceful, high-performance cultureRequirementsMinimum 5+ years dental experience (REQUIRED)Experience as Treatment Coordinator / Sales Coordinator (preferred)RDA experience strongly preferredProven experience with treatment planning & case acceptanceFamiliarity with dental financing platformsStrong understanding of dental procedures (cosmetic + general dentistry a plus)What We OfferOpportunity to work in a luxury, growing dental brandPerformance-based incentives + bonus opportunitiesSupportive, growth-focused team environmentClear systems, structure, and leadershipA workplace where peace > chaosTo ApplyPlease submit your resume along with a short note: What makes you great at helping patients say yes to treatment?
Salary/Compensation: $28.00 - $30.00 per hour
recblid pnoi2rqgw4knl3xrvgf92r9yjq6k1m5+ years of experience
