Position: Order Entry Clerk
Pay Rate: $22.00 - $23.00 /hourly
Location: Modesto, CA
Schedule: Monday - Friday | 8:00AM - 4:30PM
Position Summary:
We are seeking a detail-oriented Order Entry Clerk to support daily transportation and logistics operations. This position is responsible for accurately entering, reviewing, and processing customer orders while serving as a key communication link between customers, dispatch, drivers, shippers, and consignees. The ideal candidate thrives in a fast-paced environment, has strong organizational skills, and is committed to maintaining accuracy and efficiency throughout the order fulfillment process.
Essential Duties & Responsibilities:
- Accurately enter customer orders, shipping requests, and dispatch information into company systems
- Verify order details, quantities, shipping information, appointment times, and customer requirements for accuracy
- Coordinate with dispatch personnel and drivers to support daily shipment schedules and delivery timelines
- Review and update order statuses, load information, and shipment documentation as needed
- Monitor incoming emails, phone calls, and customer requests related to order processing and shipment updates
- Schedule appointments and assist with load tracking and shipment coordination
- Prepare and maintain dispatch records, reports, and transportation documentation
- Communicate discrepancies, delays, shortages, or operational concerns to appropriate internal teams
- Maintain organized electronic and physical filing systems for orders and dispatch documentation
- Ensure all order information is complete, accurate, and compliant with customer and company requirements
- Provide administrative and operational support as needed
Qualifications:
- High School Diploma or equivalent required
- Previous experience in order entry, dispatch, logistics, transportation, warehouse administration, or customer service preferred
- Transportation, warehousing, or supply chain experience strongly preferred
- Strong data entry skills with exceptional attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Excellent verbal and written communication skills
- Strong organizational, problem-solving, and time management abilities
- Ability to work independently and collaboratively with operations teams
Technical Skills:
- Proficient in Microsoft Excel, Outlook, and Word
- Experience with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), ERP systems, or dispatch software preferred
- Strong computer skills and ability to learn internal systems quickly
Work Environment:
- Fast-paced transportation and logistics office environment
- Frequent interaction with customers, drivers, dispatch personnel, and warehouse teams
- Flexibility may be required during peak shipping and operational periods