Ophthalmic Technician
Location: Honolulu, HI
Job Type: Full-Time
Schedule: Monday–Friday, 7:00 AM–4:00 PM (occasional Saturday as needed)
Reports To: Program Manager
Work Setting: On-site, Clinical / Medical Facility
Job Overview
The Ophthalmic Technician supports the delivery of high-quality ophthalmic and vision care services to a diverse patient population. This role performs a full range of technical and clinical duties related to ophthalmic services, diagnostic testing, surgical support, and patient care within a laser refractive surgery and ophthalmology setting.
Key Responsibilities
Clinical & Technical Duties
- Perform a full range of ophthalmic technical services using provided facilities, equipment, and supplies.
- Conduct diagnostic examinations and document procedures, findings, and treatment records in a timely and accurate manner.
- Assist with ophthalmic refractions and diagnostic testing under the supervision of an optometrist or ophthalmologist.
- Identify abnormal findings and promptly notify the supervising provider.
- Refer patients appropriately for optometric or ophthalmologic consultation.
Surgical & Laser Center Support
- Assist with pre-operative evaluations, including corneal topography and pachymetry.
- Prepare operating rooms and ensure appropriate equipment and instruments are available.
- Maintain sterile technique for ophthalmic surgical procedures.
- Assist with laser refractive surgery by ensuring laser equipment functionality and supporting the surgeon during procedures.
- Provide intra-operative support as both surgical assistant and scrub assistant.
- Perform post-operative duties including instrument cleaning, sterilization, incident reporting (if required), and equipment servicing coordination.
Patient Care & Education
- Assist providers with routine and specialty contact lens services.
- Provide post-operative patient support, including refractions and follow-up diagnostic testing.
- Offer telephone-based patient assistance following facility protocols.
- Educate and support patients and families as appropriate.
Education, Research & Administrative Support
- Participate in department meetings to review patient care and outcomes.
- Support clinical research activities as directed.
- Provide clinical instruction to students and trainees rotating through ophthalmology services.
- Maintain professional appearance and conduct at all times.
- Complete reports, documentation, and additional duties as assigned.
- Follow all applicable policies, procedures, and workplace standards.
Qualifications
Required Education & Experience
- High school diploma or equivalent.
- Minimum of one (1) year of clinical experience, with at least six (6) months within the past 12 months.
- Practical knowledge of ophthalmic surgical equipment, instruments, and supplies.
- Ability to recognize deviations from normal clinical conditions and take appropriate action.
Certifications & Clearances
- Active Basic Life Support (BLS) certification (American Heart Association or American Red Cross).
- N95 respirator fit clearance prior to start and annually thereafter.
- Tuberculosis screening within the past three (3) months.
- Required immunizations, including:
- Tdap
- MMR (or positive titer)
- Varicella (or positive titer/history)
- Hepatitis B (series or positive titer)
- Annual influenza vaccine
- Ability to pass a background check and any additional required clearances.
- Annual medical clearance required.
Skills & Abilities
- Strong communication skills (verbal, written, in-person, and telephone).
- Ability to manage multiple priorities in a fast-paced clinical environment.
- Proficiency in Microsoft Office and Adobe tools (Word, Excel, PowerPoint, Acrobat).
- Strong organizational, analytical, and problem-solving skills.
- Able to work independently and collaboratively as part of a healthcare team.
- Ability to respond to patient and customer needs with urgency and professionalism.
- English fluency required.
Benefits
- Medical, Dental, and Vision Insurance
- Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability Options
- Company-Paid Life and AD&D Insurance
- Voluntary Life and AD&D Coverage
- 401(k) with company match after one year
- Paid Time Off (PTO)
Working Conditions
- On-site work in a professional clinical setting in Honolulu, HI.
- Standard 8-hour shifts with unpaid lunch break.
- Extended periods of standing, sitting, and computer use.
- May require flexible scheduling, including holidays or extended hours.
- Occasional travel may be required for training or professional development.