We're launching two DTC consumer health brands in September-October 2026 and we need someone to hold the operational complexity together.
About Vivance Group
Vivance is an AI-native consumer health company building a portfolio of science-backed brands. Our first two brands launch this fall, with more to follow. Our warehouse is in Connecticut and runs as an in-house fulfillment operation, not a 3PL.
The role
This is not a strategic ops role. It's an execution role. You'll run the long list of projects that need to happen between now and launch, and the longer list that comes after. You'll report directly to the founder and CEO.
What you'll own from day one
- One master launch plan across both brands, with dates, owners, blockers, and escalation paths
- A weekly operating cadence with agencies, manufacturers, packaging vendors, legal and regulatory counsel, and logistics partners
- Readiness gates across every launch-critical workstream: packaging, claims and regulatory, inventory, freight, warehouse and fulfillment, site assets, email and SMS flows, subscriptions, customer care, and post-purchase basics
- A single source of truth for who is doing what by when, updated in real time
- Ruthless prioritization when everything becomes urgent at once
Day-to-day work includes
- Selecting and onboarding an international freight forwarder to move product from France to the US, including customs documentation
- Preparing the Connecticut warehouse for inbound inventory, storage, and outbound fulfillment (in-house, not 3PL)
- Setting up Shopify-to-warehouse order flow, shipping carrier accounts, and fulfillment tooling
- Hiring and managing hourly warehouse staff as volume grows
- Coordinating with manufacturers in France and the US on production, QA, shipping, and documentation
- Standing up accounting and bookkeeping systems with our external accountant
- Managing packaging vendors and quality checks
- Vendor contracts, insurance, and basic legal paperwork with our attorney
- Tracking regulatory filings and compliance
- Building the internal systems (trackers, dashboards, SOPs) that let us know where every project stands without asking
Who you are
- You've actually launched physical consumer products, ideally in a regulated category (supplements, beauty, food, medical)
- You're strong with vendors, timelines, and imperfect information. You know how to chase a manufacturer for an honest ship date, how to read a warehouse lease, how to push a packaging vendor without burning the relationship
- You naturally convert chaos into a tracker, a meeting cadence, and a clear next step
- You communicate crisply, push for decisions, and don't let things drift
- You're AI-fluent — Claude, ChatGPT, or equivalents are part of how you work
- You're not precious about scope. You do both the thinking and the clicking
- You're comfortable as an individual contributor. You won't have a team reporting to you — at least not at the beginning. You'll hire and manage hourly warehouse staff as needed, but your seniority shows up in your judgment and execution, not your org chart.
Nice to have
- Experience with international freight, customs, or supply chain
- In-house fulfillment experience (not just 3PL management)
- Basic accounting literacy (QuickBooks)
- Familiarity with Notion, Airtable, Asana, or similar
Logistics
- Full-time, starting with a 60-day trial period. Either side can exit cleanly at the end of the trial. If the fit is right, we move into a standard full-time arrangement.
- Connecticut-based required. Our warehouse is in Shelton and needs regular on-site presence during setup, inventory receipt, packaging QA, and early fulfillment operations. Tri-state (NY/NJ) candidates within commuting distance to Fairfield County also considered.
- Direct reporting line to the founder and CEO
- Start date: as soon as possible
How to apply
Send a message or email with:
- Your CV or LinkedIn profile
- Two or three physical consumer product launches you've driven, with your specific role and the outcome. At least one should be in a regulated category
- A short description (under 150 words) of your personal system for managing 15+ active projects simultaneously
- One AI-powered workflow you use regularly in your work
- Your expected monthly rate in USD and your location
We'll respond to every applicant who answers all five.
