Operations Manager

Great Point Properties
Nantucket, MA

Overview

Great Point Properties is a locally owned small business founded in 2002, specializing in real estate sales and short-term vacation rentals. The company’s average real estate transaction is $5,000,000, and the average vacation rental lease is $15,000. We believe every transaction is significant, and we focus on delivering excellent client services and leading in the real estate community.

Job Title: Operations Manager


Great Point Properties is seeking an organized and motivated Operations Manager to join our team. This role supports our sales team of 27 agents and two principals, and collaborates daily with the administrative staff to maintain office organization and oversee the vacation rental program.

The ideal candidate enjoys a small-business culture and is eager to learn about all facets of the company and collaborate across departments. 


Responsibilities

  • Handle daily phone coverage and route calls appropriately
  • Maintain office communications, organization, and supplies 
  • Monitor GPP salespeople’s licensure, membership in NAREB, and LINK
  • Manage and oversee Great Point Properties’ extensive vacation rental program, including serving as the liaison between our office and website developer
  • Assist in implementing new systems to improve efficiencies
  • Assist agents in compiling sales listing information
  • Oversee compliance with local and state permitting rental regulations
  • Daily communication with homeowners and tenants to update our rental database
  • Assist rental agents with lease payment and processing
  • Oversee the entry of new rental and sales listings
  • Work closely with the business operations team to facilitate accounting of transactions 
  • Work with the marketing director on assisting with sales opinions


Qualifications

  • Enjoy interacting with the client base 
  • Ability to multitask and work collaboratively
  • Strong communication skills 
  • Detail-oriented
  • Interest in real estate and vacation rentals
  • Experience with Mac, Google Suite, Microsoft Office, and Adobe Suite is a plus
  • Obtaining a Massachusetts real estate license within 90 days - tuition expenses paid by GPP


Position Details

  • Full-time, in-office position - Monday through Friday 
  • Tuesday through Saturday from June 1 to Labor Day
  • Available outside business hours for unique/time-sensitive matters
  • Salary of $85,000 per year
  • Health insurance after 60 days (80% paid by GPP)
  • Paid time off - 15 days on an accrued basis
// // //