Job Title: Operations Coordinator
Type: Contract Assignment
Start Date: ASAP
Duration: Open-ended contract
Location: 801 Garrett Parkway, Lewisburg, TN 37091
Pay Rate: $18–$20/hour
Schedule:
Monday – Friday (Day Shift)
Interview Process:
Manager will review resumes and schedule Teams/Zoom interviews with possible follow-up discussions.
Job Description
The Operations Coordinator works closely with the operations team to provide critical administrative and customer service support. This role manages the full cycle of customer service functions, from reviewing inbound customer data to ensuring the accuracy of invoices. The position also supports compliance documentation, reporting, administrative operations, and internal coordination across departments.
This role will also perform front desk and reception duties including answering incoming calls, greeting visitors, managing mail distribution, and supporting office operations.
Responsibilities
• Communicate with clients and support customer requests.
• Work within NetSuite to set up new customers, process document requests, enter sales orders, and maintain pricing.
• Maintain reports and Excel spreadsheets on OneDrive and share with internal teams.
• Support reporting related to Transportation Compliance, Environmental Compliance, and Health & Safety.
• Communicate with leadership regarding billing discrepancies, credit requests, and customer service issues.
• Track daily operational volumes and prepare daily, weekly, and monthly reports.
• Track and enter purchase orders for received invoices.
• Track and report company credit card usage.
• Order office and operational supplies while tracking daily branch expenditures.
• Track driver mileage and fuel usage and assist with monthly transportation reporting.
• Manage incoming and outgoing mail, filing, and administrative documentation.
• Maintain employee training files and assist with collections tracking when needed.
• Work cross-functionally with departments such as materials compliance, scheduling, dispatch, sales, and supply chain.
• Ensure data is accurately entered into systems such as CRM, NetSuite, DMS, and PeopleSoft.
• Assist with resolving internal cases and operational issues within the required timeframe.
Required Qualifications
• High school diploma or GED required
• Minimum 2 years of office management or administrative experience
• Experience with RCRA, DOT, and HazCom compliance documentation
• Strong proficiency with computer systems and Microsoft Office
• Strong organizational and time management skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Ability to follow detailed written and verbal instructions
Preferred Qualifications
• Experience in the waste or recycling industry
• Strong customer service and client communication skills
• Ability to problem-solve and exercise sound judgment
• Ability to collaborate effectively with cross-functional teams
• Knowledge of transportation vehicles such as vans, roll-offs, and self-dump trucks
Physical Requirements
This role may require sitting, standing, reaching, bending, and using a computer and phone for extended periods of time.
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