Operations Coordinator

Sprouts Cooking School

Carmel, IN

Operations Coordinator

Join Our Team – Inspire the Next Generation of Foodies

Job Summary

Sprouts Cooking School is seeking a highly organized, hospitality-minded leader to oversee studio operations and support the day-to-day coordination of our team. This role plays an important part in ensuring classes, camps, and events run smoothly while maintaining clear communication, strong operational systems, and a polished experience for both staff and families.

This position includes significant administrative and team coordination responsibilities, including staff scheduling, internal communication, operational planning, and supporting teachers so they can focus on delivering excellent classes. The Operations Coordinator will maintain organized systems, support team performance, and help ensure the studio operates efficiently each week.

The ideal candidate is organized, detail-oriented, and comfortable balancing administrative responsibilities with hands-on leadership in a fast-paced environment. Strong communication skills, sound judgment, and the ability to support and guide a team are essential for success in this role.

This role is best suited for professionals who thrive in organized, service-driven environments where attention to detail, clear systems, and strong communication are essential. Sprouts serves families who value a polished, organized, and thoughtfully executed experience, and the Operations Coordinator plays a central role in maintaining those standards by supporting the team and ensuring every class and event reflects the high level of care families expect from Sprouts.

Sprouts Cooking School is Indiana’s only dedicated cooking school for children, offering classes, camps, and birthday parties for ages 3–14.

Responsibilities

Operational & Leadership

Coordinate staff schedules using 7Shifts and ensure appropriate coverage for classes and events
Support teachers and team members to ensure classes run smoothly and operational standards are upheld
Monitor staff clock-in/clock-out accuracy and address attendance or scheduling issues as needed
Provide coaching and guidance to staff to support a positive and professional team environment
Participate in hiring, onboarding, and training new team members

Administrative & Operational Coordination

Prepare a weekly operations report for the owner summarizing staffing, operational updates, and any guest concerns
Send weekly communication updates to teachers and staff regarding upcoming classes and operational notes
Maintain organized operational systems including prep sheets, class materials, and internal documentation
Monitor internal communication channels and respond to team questions in a timely manner
Respond to guest emails and questions

Class & Event Support

Ensure classes, camps, and birthday parties are properly prepared and staffed
Coordinate with kitchen and prep staff to ensure ingredients and materials are ready for classes and that allergen safety standards are upheld
Help ensure the kitchen and studio remain clean, organized, and prepared for scheduled programs
Ensure families receive professional, responsive, and welcoming service
Support coordination of private and community events

Studio Leadership Presence

Periodically observe classes in person to support staff and monitor operations
Assist with troubleshooting operational issues that arise during classes or events
Help maintain the polished, welcoming environment that Sprouts families expect

Qualifications

Bachelor’s degree in business, hospitality management, education, communications, or a related field required (or equivalent professional experience)
5+ years of professional experience in hospitality, operations, event coordination, or team leadership roles
Demonstrated experience coordinating teams, schedules, or operational systems
Strong organizational and administrative skills with exceptional attention to detail
Polished, professional written and verbal communication skills
Ability to remain calm and solutions-oriented in a fast-paced environment
Experience working with children in a structured setting preferred
ServSafe certification a plus (or willingness to obtain)
This role requires strong emotional intelligence, professionalism, and the ability to lead a team in a calm, solutions-oriented manner.
Strong organizational and administrative skills with proficiency in Microsoft Word and Excel
Minimum 1 year of experience working with children in a structured setting

Schedule Requirements