Location: Washington, D.C.
Salary Range: $47,000 – $57,000 per annum, based on experience
Work Mode: This role follows a hybrid work model, with the number of in-office days to be determined by the hiring manager during the interview process. The office is located in downtown Washington, D.C., at Metro Center.
Travel: Limited; 2–3 short trips per year
About RXN
RXN is a corporate and public affairs firm that influences narratives and delivers solutions that shape outcomes. We utilize research, advocacy, and government relations to influence public policy, enhance reputations, and foster growth opportunities across state, federal, and international levels.
At RXN, we believe there is always a way.
The Opportunity
The Operations Administrator supports the day-to-day functions of RXN and helps ensure internal processes, communications, and administrative workflows run smoothly. This role requires a detail-oriented, process-driven approach and strong written communication skills to help maintain clear documentation, consistent workflows, and a smooth experience for RXN employees.
Reporting to the Chief of Staff and supporting the CEO, COO, and Head of Practice, this position strengthens RXN’s operational connective tissue by helping the leadership team implement, document, and communicate firmwide policies and processes. The role combines strong writing, operational precision, and creative problem-solving to help RXN’s executives and teams work smarter and more cohesively.
Your Role at RXN
Administrative and Leadership Support
- Provide day-to-day administrative support to leadership, helping coordinate schedules, meetings, and internal communications.
- Coordinate internal operational logistics, including meetings, onboarding activities, and team events.
- Act as a primary resource for internal administrative requests, facilitating timely resolution and cross-team coordination.
- Assist with meeting preparation, note-taking, and follow-up actions for executive, board, and all-hands meetings.
- Coordinate logistics and materials for key internal events (leadership meetings, workshops, retreats, and training sessions).
Business Operations & Process Management
- Create, file, and maintain firm documents, including MSAs, SOWs, NDAs, and LOIs.
- Support the Chief of Staff and COO in developing and maintaining RXN’s business policies (finance, expense, HR, IT, and legal & compliance).
- Maintain organized records and files across internal systems to ensure information is accurate and easily accessible.
- Track, organize, and maintain firm and client budgets.
- Develop and refine internal templates, trackers, and communication systems that make RXN’s processes easier to navigate and adopt for people managers and client team leaders.
- Ensure firmwide compliance with internal procedures by helping team members find, understand, and apply RXN policies effectively.
Internal Communications & Learning
- Draft and distribute company-wide communications and process guides.
- Help design and coordinate all-hands meetings, leadership communications, and internal learning sessions.
- Create collateral such as slide decks, procedure one-pagers, and summary briefs for team-wide initiatives.
- Maintain an organized library of internal knowledge resources and policy documentation to ensure easy access and retrieval.
- Help coordinate logistics for internal initiatives, firm-wide affairs, projects, and cross-team operational efforts.
Culture, Events, & Engagement
- Support internal learning and development initiatives and coordinate training logistics.
- Assist with planning and executing internal events, celebrations, and client events and “fly-ins”.
- Coordinate with finance and HR to support expense management, onboarding, and team operations.
What We’re Looking For
You are:
- A Strong Writer & Communicator – You express complex ideas clearly, draft professional materials, and edit with precision.
- Process-Driven & Organized – You build systems that help others operate more effectively.
- Proactive & Independent – You identify what needs to be done before being asked and bring solutions, not problems.
- Ability to Prioritize and Pivot – We move fast as a firm, and our work can often be unpredictable, so being able to prioritize tasks, balance workload, and pivot to new tasks as needed.
- Collaborative & Diplomatic – You engage professionally with leadership and teams across departments.
- Tech-Savvy – Advanced skills in Google Office, Canva, CRM management, and AI tools to help streamline firm functions.
- Adaptable & Curious – You enjoy learning new tools, topics, and organizational systems.
Must-Have Qualifications
- 3+ years of experience in business operations, executive support, or administrative management—preferably within a communications, public affairs, lobbying, consulting, research, or other adjacent professional services firm.
- Excellent written and verbal communication skills.
- Strong organizational and document management skills (Google Workspace, Monday.com, and other project management tools).
- Strong sense of ownership and accountability.
Bonus Qualifications
- Experience drafting internal policies or managing compliance and HR workflows.
- Familiarity with Canva or presentation design tools.
- Background in HR, bookkeeping, or legal compliance.
- Spanish fluency (professional / business level).
Metrics for Success
- RXN’s internal systems and documentation become more streamlined, accessible, and up to date.
- Executive leadership operates with greater clarity and fewer bottlenecks.
- Companywide adherence to policies and procedures improves.
- Internal communications and meetings reflect clarity, alignment, and follow-through.
- Team members report improved understanding of and confidence in firm processes.
Why RXN?
At RXN, you’ll join a high-performing, collaborative, and entrepreneurial team where initiative and accountability are valued. You’ll gain exposure to executive decision-making, learn the mechanics of running a dynamic public affairs firm, and help shape the systems that drive RXN’s success.
Benefits
- Comprehensive PTO
- Health Benefits
- Retirement Plan
- Performance Bonuses
- Professional Development Opportunities
- Hybrid Work Model
How to Apply
Apply today to become an integral part of RXN's mission to shape outcomes and make an impact!
https://www.therxngroup.com/
RXN LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
RXN participates in E-Verify.
