Office Services Associate

Office Services Associate

Dallas, TX

$27 per hour

We are seeking a polished and service-driven Office Services Associate to support daily operations in a fast-paced corporate office environment. This role is ideal for someone who thrives in a hospitality-focused workplace, enjoys interacting with professionals, and takes pride in maintaining a high level of service and organization.

Key Responsibilities

• Prepare and manage daily setup worksheets, weekly event sheets, and room usage reports to support meeting and workspace coordination.
• Capture and track event-related information across IT, Facilities, Meeting Support, and Catering teams.
• Conduct regular floor tours to ensure all workspaces, meeting rooms, and common areas maintain a clean, professional appearance.
• Serve as a primary point of contact for employees and visitors, addressing questions, concerns, and service requests promptly and professionally.
• Greet guests and visitors with a high level of hospitality, ensuring a welcoming experience upon arrival.
• Support the company’s hoteling and mobile workspace culture by assisting employees and visitors with securing workspace and meeting rooms.
• Monitor meeting room usage, confirm occupancy, and reclaim unused space when appropriate.
• Coordinate with facilities and maintenance teams to resolve issues such as lighting, carpet damage, furniture concerns, or other workspace needs.
• Provide real-time support for meetings and events, ensuring rooms are properly prepared and client expectations are met.
• Communicate with meeting organizers prior to events to confirm setup requirements.
• Partner with Executive Assistants and the Space Management team to coordinate catering and meeting logistics.
• Assist with visitor management, including entering visitor information into the building system and issuing badges.
• Coordinate with building security and lobby staff to ensure a smooth visitor check-in process.
• Answer and direct phone calls and assist with urgent requests such as guest Wi-Fi access or facility access codes.
• Act as a brand ambassador, delivering an exceptional workplace experience in every interaction.

What We’re Looking For

• Strong customer service or hospitality experience
• Excellent communication and organizational skills
• Ability to multitask and manage competing priorities
• Professional demeanor and strong attention to detail
• Experience supporting meetings, events, or office operations is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.