Office Assistant I | Oncology Support

Join our team of Life Changers!

UPMC Hillman Cancer Center is hiring a full-time Office Assistant I to support the Passavant Oncology Support team/office in Pittsburgh.

Shift/Schedule: Monday-Friday, 8:00am-4:30pm - No holidays or weekends!

Free parking, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

Responsibilities:

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient's appointments.
• Relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner.
• Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screens calls, takes messages, and provides information.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Complete necessary paperwork such as encounters forms and referrals. Use computer system to generate information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Complies with all UPMC Health System policies and procedures.
• Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

• High school diploma or GED is required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran