Office Administrator

Office Administrator (Austin, Texas)

Wi-Fi Alliance® is the worldwide network of companies that brings you Wi-Fi®. Our vision is to connect everyone and everything, everywhere.

Behind Wi-Fi’s worldwide ubiquity and accessibility is Wi-Fi Alliance – the trusted leader for the Wi-Fi industry for over 25 years. Among associations, we are widely regarded as the gold standard for identifying market needs and aligning our work to deliver on those opportunities. Wi-Fi Alliance eliminates barriers around technology adoption that would otherwise limit the potential of Wi-Fi, setting a benchmark for Wi-Fi excellence that users, industries, and governments trust.

Our organization has proven its ability to accelerate adoption and time to market for Wi-Fi technologies. Wi-Fi Alliance offers a collaborative environment where our members actively identify emerging requirements and work together to bring technologies and solutions rapidly to market. Wi-Fi Alliance is the forum where industry problems are solved, and where challenges are anticipated and solutions are identified before issues ever reach Wi-Fi devices. Wi-Fi Alliance removes obstacles to success, allowing our members to leverage our proven processes and focus their attention on technology innovation. In all we do, we are deeply invested in the long-term success of Wi-Fi and our members.

Wi-Fi Alliance work includes the development of Wi-Fi technologies, requirements, and programs that promote a robust global Wi-Fi ecosystem. We are strong advocates in preserving unlicensed spectrum for Wi-Fi and are active in industry thought leadership and global marketing.

Role Summary

The Office Administrator provides day-to-day administrative support for the Austin office. This role helps maintain an organized, welcoming, and efficient office environment supporting staff, guests, and members. We are looking for someone with a positive attitude, strong work ethic, and a willingness to help wherever needed. Reliability, professionalism, and a collaborative mindset are essential for success in this role. The Office Administrator reports to the Senior HR Manager.

Key Responsibilities

Daily Responsibilities

• Manage incoming office communications including mail distribution, scanning, shared email monitoring, and answering/screening phone calls
• Respond to member and employee inquiries, including preparing invitation letters and providing administrative support as needed
• Maintain office and breakroom operations by restocking snacks, beverages, kitchen, and office supplies; coordinating supply orders; and ensuring common areas remain clean and organized
• Collect, organize, and submit receipts, invoices, and expense documentation for accounting and Accounts Payable processing
• Coordinate invoice approvals and provide weekly documentation to finance and accounting teams

Weekly and Monthly Responsibilities

• Coordinate domestic and international shipping, including preparing documents and packages for employees and members
• Maintain office operations by managing phone directories, employee badge access, printers/copiers, paper supplies, and communication with building management for maintenance or repair needs
• Plan and coordinate employee events, lunches, birthday celebrations, and service anniversary recognition programs
• Order business cards, office supplies, breakroom supplies, and other operational materials as needed
• Support accounting and finance functions by organizing invoices, processing expense reports, verifying vendor banking information, obtaining corporate credit card statements, and submitting documentation to Accounts Payable
• Assist employees with visa documentation and administrative paperwork related to international business travel and meetings
• Coordinate with external vendors and service providers, including telecom, shipping, office equipment, and award vendors
• Support continuous improvement efforts by working with finance and operations teams to identify cost-saving opportunities and improve office efficiency

Experience & Qualifications

• 4+ years of successful administrative/office support experience
• Professional demeanor and strong customer service mindset
• Proficient with Microsoft Office, web-based software applications, and general office equipment

Skills & Attributes

• Strong communication and organizational skills
• Ability to multitask, remain focused, and work independently
• Detail-oriented, organized, and proactive

Education

• High School Diploma required; Associate degree preferred.

Location

The position will work at our Austin office: 10900 Stonelake Blvd., Suite A-195, Austin, TX 78759. Candidates must currently live within reasonable commuting distance to the office. No relocation assistance provided.

Work Authorization

Applicants must be authorized to work in the United States without employer sponsorship.

If you have the talent and skills to be incredibly successful as a Office Administrator and as a member of our team, we want to hear from you. To be considered for this role, please forward your resume and a cover letter outlining your interest, including your salary requirements, to [email protected]. To learn more about Wi-Fi Alliance, please visit our website at www.wi-fi.org.

About Wi-Fi Alliance® | www.wi-fi.org

Wi-Fi Alliance® is the worldwide network of companies that brings you Wi-Fi®. Members of our collaboration forum come together from across the Wi-Fi ecosystem with the shared vision to connect everyone and everything, everywhere, while providing the best possible user experience. Since 2000, Wi-Fi Alliance has completed more than 85,000 Wi-Fi certifications. The Wi-Fi CERTIFIED™ seal of approval designates products with proven interoperability, backward compatibility, and the highest industry-standard security protections in place. Today, Wi-Fi carries more than half of the Internet’s traffic in an ever-expanding variety of applications. Wi-Fi Alliance continues to drive the adoption and evolution of Wi-Fi, which billions of people rely on every day.