End Client: State of South Carolina - DOR
Job Title: Network Engineer – SolarWinds
Location: Columbia, SC (Hybrid)
Duration: 12+ Months
Position Type: Contract
Hours Per Week: 40 Hr
Interview Mode: Webcam or In Person
Ceipal ID: SSC_SOLA274_MA
Requirement ID: 11274
Scope of the Projec
t
This Statement of Work is for a contractor with advanced knowledge of SolarWinds, monitoring tools, and network administration. The environment includes Windows Server 2019–2025 and Windows 11 in a highly secure setting. Duties include network inventorying, supporting applications built on Microsoft .Net Framework and related web-enabled components, and scripting/coding to automate administrative task
s.The engineer will research and provide guidance aligned with strategic direction initiatives, monitor network infrastructure and security, and assist in disaster recovery/failover scenarios. As a team player, the engineer will ensure the stability and integrity of network, data, and server services through monitoring, maintenance, support, and optimization of all server and infrastructure system
s.
This role includes 24/7 on-call responsibilities shared with the group. The engineer will document recommendations for improvements, provide high-level work effort estimates, and produce design documentation covering deployment details and support procedur
es.
The intent of this work order is to provide implementation and maintenance support on the network and networked systems at the SC Department of Revenue. Under general supervision, the contractor will report directly to a functional manager and serve as a team member ensuring the stability and integrity of data and server servi
ces.
Responsibilities - Non-Tech
- nical:Effectively interact and communicate with peer to Director-level IT professi
- onals.Provide feedback to team regarding product issues, enhancements and new fea
- tures.Must have initiative, drive and be a self-st
- arter.Ability to ask pertinent questions of o
- thers.Proactively seek to identify, communicate and implement process related improve
- ments.Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeh
- oldersCollaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our cl
- ients.Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely
- basis.Good customer skills, be attentive to detail, and responsive to customer ti
ckets.
Responsibilities - Te
- chnicalTroubleshoot and recommend technical solutions for customer issues related to backup configuration and re
- covery.Develop workaround solutions as appro
- priate.Perform equipment and software u
- pgradesMaintain familiarity with current computer and network p
- roductsAdhere to agency information security guidelines and promote information security among co
- workersMonitor and assess current systems and recommend hardware and software enhan
- cementsAct as technical resource for other IT analysts and business units by resolving complex computer equipment and systems p
- roblemsDiagnose and resolve problems related to hardware, software, or operator error, and resolve or
- repairEscalate complex problems to other groups, Help Desk, or vendors for resolution or for support under maintenance agreements; oversee vend
- or workInstall, configure, test, monitor, and maintain system and application hardware, software, and peripherals for users; install and configure servers in collaboration with WA
- N groupLead and execute small p
- rojectsQualified candidate will be responsible performing root cause analysis/reso
- lution.Required to mentor and lead junior staff members reg
- ularly.Performs other duties and special projects as as
signed.
Required Skills (rank in order of Impo
- rtance):10+ Years of Experience with SolarWinds network administration, including WPM, SAM, UDT
- and WHD10+ Years of Experience with Security Information and Event Management (SIEM) P
- latforms10+ Years of Experience with Automation S
- cripting10+ Years of Experience PCI/ NIST/Pub1075 security implementations and/or
- audits.7+ Years of Experience in the Publi
- c SectorA bachelor’s degree in information technology systems, computer science, or related field and four years of experience in information technology systems or relat
ed area.
Preferred Skills (rank in order of Imp
- ortance):Knowledge of networking protocols, including TCP/IP, HTTP, NTP, DNS,
- MLLP, NDMP
- owerShellDisaster
- RecoveryIncident
- HandlingCyber Security and S
OC skills
Additio
- nal SkillsCCNP, CCDP, MCP, MCSE, PCNSE, VMWare, or experience in information technology, security, or rel
- ated areasIntermediate knowledge of SIEMs, monitoring tools, network admi
- nistrationAbility to diagnose and troubleshoot computer and networ
- k problemsDevelop Admin
- ProceduresOrganizatio
- nal SkillsVerbal Communicat
- ion SkillsWritten Communicat
- ion SkillsChange
- ManagementProblem Solv
- ing SkillsCCNP, CCDP, MCP, MCSE, PCNSE, VMWare, or experience in information technology, security, or rela
ted areas.
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a
consultant.
Please share my contact information with others working in Informatio
n Technology.
Website: www
.vgroupinc.comLinkedIn: www.linkedin.com/co
mpany/v-group/Facebook: www.faceboo
k.com/VGroupITTwitter: www.twitter
.com/vgroupinc