Role: Network Delivery Manager (Data Center, Linux and DevOps)
Location: San Francisco, CA (Dayone Onsite role..Strictly Local consultant only)
Duration: Long term
Hourly rate: 55-60/hr C2C
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Job Description
Service Delivery Manager (Infrastructure)
Infrastructure Delivery Manager, Data Center, Audit, Compliance
• Strong hands-on and leadership experience in Linux and DevOps.
• Broad exposure to Windows, Network, DBA, Storage & Backup platforms.
• Practical experience or working knowledge of AWS cloud services.
• Experience managing large, distributed onshore/offshore teams.
• Strong understanding of ITIL-based service management and delivery governance.
• Excellent stakeholder management and communication skills.
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Technical Leadership
• Lead and oversee Linux and DevOps platforms, ensuring high availability, performance, and security.
• Provide architectural and troubleshooting guidance for complex infrastructure issues.
• Review and guide automation, monitoring, and configuration management practices.
• Support cloud-related initiatives with hands-on or advisory exposure to AWS.
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Service Delivery & Governance
• Own end-to-end delivery for assigned scope, including operations, escalations, and improvements.
• Ensure compliance with SLAs, and KPIs across onshore and offshore teams.
• Act as an escalation point for critical issues
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• Provide oversight and coordination across multiple infrastructure towers, including:
o Windows Server
o Network
o Database (DBA)
o Storage & Backup
• Leverage deep organizational knowledge to align cross-platform dependencies and resolve systemic issues.
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Data Center & Infrastructure Knowledge
• Strong understanding of Data Center hardware specifications, audits, and compliance requirements.
• Support DC-related audits, capacity planning, and infrastructure assessments.
• Coordinate with vendors and internal teams for hardware lifecycle and audit readiness.
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Stakeholder & Team Management
• Serve as the primary onshore interface for customers and senior stakeholders.
• Coordinate closely with offshore teams, ensuring alignment, clear communication, and effective handovers.
• Mentor technical leads and engineers across towers.
• Support workforce planning, knowledge continuity, and succession planning."