Netcool Developer

Tekgence Inc
Basking Ridge, NJ

Netcool Developer with AIOps Cloud Pak Expertise


• Responsible for integrating and migrating traditional IBM Netcool Operations Insight (NOI) environments into IBM Cloud Pak for AIOps

• Connects on‑prem Netcool/OMNIbus and Netcool/Impact systems with Cloud Pak for AIOps using native connectors

• Migrates existing event filters, automations, and runbook policies into the AIOps platform

• Ensures seamless bidirectional synchronization of event data between Netcool and Cloud Pak for AIOps

• Configures event and alert data mapping and transformation rules (e.g., JSONata) for consistent processing

• Develops automation policies and runbooks using Netcool/Impact, and potentially Python or Bash scripting

• Supports the AIOps platform by supplying and validating high‑quality data for ML models (event grouping, log anomaly detection, metric anomaly detection, change risk assessment)

• Leverages Cloud Pak for AIOps topology and resource management features to build application‑centric infrastructure views

• Collaborates with DevOps, SRE, and operations teams to integrate third‑party tools such as Splunk, ServiceNow, Slack, and others

• Troubleshoots and resolves complex hybrid‑cloud issues arising during integration and ongoing operations

  • • Possesses deep expertise in the IBM Netcool suite, including Netcool/OMNIbus, Netcool/Impact, probes, gateways, and Web GUI