Company Description
Complete Chiropractic is a modern, patient-centered healthcare clinic dedicated to improving quality of life through evidence‑based chiropractic care, soft‑tissue therapy, acupuncture, massage therapy, and spinal decompression. Since 2006, we’ve helped individuals and families overcome pain, restore movement, and return to the activities they love.
As we prepare to move into our new facility next month, we are entering an exciting phase of growth. Our expanded space is designed to elevate patient comfort, streamline clinic flow, and support a collaborative, positive work environment. We are seeking motivated team members who value exceptional service, strong communication, and a welcoming atmosphere.
Role Description
We are looking for a dedicated, detail‑oriented Medical Office Receptionist / Chiropractic Assistant to support our clinical team and ensure smooth daily operations. This role combines patient interaction, administrative responsibilities, and support for our providers. The ideal candidate is friendly, organized, and comfortable working in a fast‑paced healthcare environment.
Key Responsibilities
• Greet patients warmly and manage check‑in/check‑out using our EHR system (ChiroTouch).
• Schedule appointments accurately and manage daily clinic flow.
• Answer phones with professionalism and excellent customer service.
• Verify insurance benefits and assist with billing processes, including basic collections.
• Maintain accurate medical records and ensure compliance with HIPAA and health information management standards.
• Assist with patient intake, collect health histories, and update EMR documentation.
• Support administrative operations through data entry, filing, and supply management.
• Collaborate with the chiropractic team to ensure an efficient, patient‑centered experience.
Qualifications
Required:
• Prior experience (1-2 years minimum) in a medical, chiropractic, or dental office
• Strong proficiency in receptionist duties and medical office operations
• Experience with appointment scheduling and insurance verification
• Excellent phone etiquette and communication skills
• Strong organizational and multitasking abilities
• Demonstrated reliability with consistent attendance
• Ability to work collaboratively in a team‑oriented environment
• High school diploma or equivalent
Preferred:
• Proficiency with EMR/EHR systems (ChiroTouch experience is a plus)
• Knowledge of medical terminology and healthcare office procedures
• Familiarity with CPT codes, ICD‑9/10 coding, and Medicare billing
• Strong computer skills, including Microsoft Office
• Additional certification or training in medical office administration
Benefits