Medical Director

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

About the role

We are seeking an experienced physician leader to join our U.S. Government Services team as the TRICARE Overseas Program (TOP) Medical Director supporting the Latin America & Canada region (and other locations as directed). Based in our San Antonio Regional Contact Centre, this role provides clinical leadership and oversight for medical assistance, patient care coordination, and medical transportation services supporting TRICARE Overseas Program beneficiaries.

This position is ideal for a physician with strong clinical judgment, leadership experience, and a passion for operational medicine and patient advocacy in a fast-paced global environment.

This is a full-time in person role located in San Antonio, TX. The hours are 8 am until 5 pm Monday to Friday (on-call until 8 pm during weekday evenings).

Key responsibilities

• Provide medical leadership and oversight for regional clinical operations and patient care services
• Provide direction on complex and escalated medical cases, including inpatient and medical transport cases
• Lead quality assurance initiatives and clinical case reviews
• Collaborate with internal teams, healthcare providers, and client stakeholders to ensure high standards of care
• Support provider education, process improvement, and medical team development
• Participate in operational meetings, training, and regional support initiatives

About you

• MD or DO with an unrestricted medical license
• 10+ years of clinical experience; Emergency Medicine, Internal Medicine, ICU, Family Medicine, or related backgrounds preferred
• Previous leadership or team management experience
• Strong communication, decision-making, and operational management skills
• Military or international healthcare experience preferred
• Spanish language preferred, no required

Benefits

• Comprehensive medical, dental and vision insurance
• 401(k)
• Merit increases
• Annual bonus
• Relocation assistance for out-of-state candidates

Travel

• Periodic regional and occasional international travel is required for meetings, conferences, site visits and operational support

Why Join International SOS?

• Meaningful mission supporting military members and families
• Collaborative global organization operating in 90 countries
• Comprehensive benefits + annual bonus
• Opportunity to make a direct impact on patient care and medical operations worldwide

Apply today to join a team dedicated to protecting people and improving lives.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!