Materials Program Manager

Insight Global
San Jose, CA

Role: Material Program Manager

Pay: $35-43hr

Location: San Jose, CA 95131

Contract-to-hire after 6 months

Required Skills & Experience

  • Strong problem-solving and critical thinking skills
  • Minimum 1-2 years of professional experience in supply chain or OEM management
  • Experience in using SAP or any related ERP (Enterprise Resource Planning System) is a plus
  • Must have strong written comprehension and verbal communication skills
  • Proficient in computer literacy and Microsoft Office Suite (Excel)


Nice to Have Skills & Experience

  • Fluency in Mandarin is a plus


Job Description

The Material Program Management role is responsible for facilitating material delivery schedules, maintain inventory accuracy, and actively coordinating with end customer on material planning requirements


Responsibilities:

  • Stay on top of project’s material status: Manage material and delivery schedules to ensure materials will come on time and avoid line-down situations
  • Look for all possibility ways to solve the material shortage
  • Spot market, brokers, suppliers or coordinate with Customer to resolve the shortage.
  • Work with suppliers to resolve the material shortage
  • Actively contact the client providing the material status.
  • PB material shortage report for updated providers.
  • Negotiate quotations with brokers to obtain the best possible pricing with a reasonable lead time
  • Provide quotations of raw materials to end customer and monitor the logistics process to ensure that shipments will be ready and delivered on-time
  • Solve the incoming shipment material issues such as quality issues, RMA requests, etc.
  • Material repair coordination either on or off site.
  • Material returns credit memo tracker.
  • Coordinate with Incoming Quality Assurance dept. to resolve material discrepancies (EX. Missing drawing, unknown lot/date codes, & missing components)
  • Consistently follow up with customs brokers by providing necessary documentation, signatures, approvals, and codes to avoid logistical delays of material shipments
  • Ensure that RMAs are processed correctly by the supplier and monitoring when the credit or replacement materials will arrive
  • Actively communicate with internal PE to ensure BOM is up to date and accurate
  • Work with receiving department to resolve receiving discrepancies to prevent delay
  • Synchronize with internal CFT (PM, WH, & Production teams) on material status to align with production build plans, inform CFT which builds are CTB and which are not
  • Manage and assist buyers in regard to expediting materials, requesting samples, and managing PO issues.
  • Working with Suppliers and Client for alternated parts suggestions.


Benefits packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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