Description:
Job Title: QVC Group Marketing – Cardholder Marketing Execution (QVC/HSN)
Location: Remote
Work Arrangement: Remote
Must haves: Marketing, Workfront Experience, Campaign Management (at least 4 years for each one)
Role Summary/Purpose:
The contingent resource will provide end-to-end execution support for cardholder marketing programs across the QVC Group credit card portfolio. The role is responsible for managing day-to-day campaign delivery across digital and offline channels while ensuring all requirements, operational controls, and compliance standards are met. Key deliverables include:
• Lifecycle campaign execution: Execute cardholder marketing initiatives across key lifecycle stages (early month-on-books, activation, engagement, retention) aligned to portfolio and client objectives.
• Multi-channel campaign delivery: Manage campaign execution across channels such as email, direct mail, digital placements, and client-owned channels, ensuring accurate and on-time launches.
• Cross-functional coordination: Partner with internal stakeholders (Marketing COEs, Digital, Creative, Operations, Technology, Analytics, Legal, Risk/Compliance) and client teams to progress work from intake through launch.
• Workflow ownership: Manage intake, document requirements, coordinate creative trafficking, route reviews/approvals, manage production handoffs, and confirm launch completion.
• Creative development support: Coordinate asset collection, revisions, routing, and approvals with internal and/or external creative partners to meet deadlines and brand standards.
• Controls and compliance: Ensure campaigns adhere to Synchrony and client standards, operational controls, and legal/regulatory requirements; maintain documentation needed for audits and reviews.
• Strong marketing execution capability across digital and offline channels (email, DM, digital placements, client-owned channels).
• Experience with Synchrony systems such as Workfront and processes for legal approval on marketing items.