Marketing Coordinator Intern

Marketing Coordinator Intern (Paid)

Location: Mukilteo, WA (On-Site)

Department: Marketing

Compensation: $20–$24/hour DOE

Schedule: Part-Time, 18–24 hours per week (flexible scheduling)

Term: Approximately 12–14 weeks (June through September 2026)

About Wizard International, Inc.

Wizard develops innovative software, equipment, and educational resources for the custom picture framing industry worldwide. For more than 30 years, Wizard has helped businesses improve creativity, efficiency, and profitability through technology, training, and customer support.

As a small, collaborative team, interns have the opportunity to work directly with experienced professionals, take ownership of meaningful projects, and contribute to initiatives that have visible impact across the organization.

Position Overview

The Marketing Coordinator Intern will serve as an active member of Wizard's Marketing team, supporting initiatives that strengthen customer engagement, product education, brand awareness, and customer success.

Unlike many internships that focus on a single area of marketing, this role provides exposure to content development, social media, customer research, marketing operations, product marketing, customer experience, and multimedia production. This role will work directly with the teams responsible for promoting, educating, and supporting thousands of customers throughout North America and around the world.

The successful candidate will regularly communicate with customers through phone calls, email, surveys, and social media while helping create and improve customer-facing materials, organize information, analyze feedback, maintain marketing systems, and support initiatives that improve both the customer experience and internal operations.

This position combines creative marketing projects with detail-oriented administrative work and is best suited for someone who enjoys organizing information, communicating with customers, creating content, analyzing data, learning new technologies, and improving processes.

Key Responsibilities

Customer Engagement & Experience

• Communicate with customers via phone, email, surveys, and social media
• Source testimonials, reviews, and customer feedback
• Assist with customer journey mapping and customer experience initiatives
• Monitor customer sentiment and identify opportunities for improvement
• Support customer retention, onboarding, and customer success projects

Content Development & Product Education

• Write, edit, and proofread marketing and educational content
• Review and improve product manuals, training materials, release notes, and customer-facing documentation
• Support Wizard University educational content and software training resources
• Assist with photography, video production, and digital asset management
• Learn Wizard products, FrameShop software, and industry workflows to better understand customer needs and communicate product value
• Assist with email marketing campaigns, promotional materials, and social media content planning
• Help with developing customer success stories, educational resources, and product adoption content

Marketing Operations & Analysis

• Support CRM, email marketing, and customer database maintenance
• Assist with data cleanup, reporting, and analytics projects
• Analyze customer surveys, digital metrics, and campaign performance
• Conduct competitor, industry, and market research
• Assist with AI chatbot testing and digital experience initiatives
• Organize files, digital assets, project documentation, and marketing resources
• Support project management activities using Asana and related tools

Continuous Improvement

• Identify gaps, inefficiencies, and opportunities for improvement
• Assist with process documentation and workflow optimization
• Help improve communication, education, and collaboration across departments
• Contribute ideas that enhance the customer experience and strengthen internal operations

Qualifications

Required

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Comfortable communicating with customers by phone and email
• Ability to manage multiple projects and deadlines simultaneously
• Experience with Microsoft Office, Google Workspace, and social media platforms
• Self-motivated, dependable, and eager to learn

Preferred

• Recent college graduate or current student pursuing a degree in Marketing, Communications, Business, Public Relations, Digital Media, Journalism, or related field
• Experience managing professional social media accounts
• Experience using Canva, Adobe Creative Cloud, Squarespace, Mailchimp, Asana, Jira, Confluence, CRM systems, or similar platforms
• Experience with research, surveys, analytics, photography, videography, content creation, copywriting, or other marketing-related projects
• Familiarity with AI tools such as ChatGPT or Claude
• Experience participating in Facebook Groups, Reddit communities, or industry forums
• Bonus points for experience in the custom picture framing industry, art retail, manufacturing, technology, or B2B marketing environments

What You'll Gain

• Hands-on experience inside a technology and manufacturing company serving a specialized global market
• Exposure to customer experience, product marketing, content strategy, marketing operations, and business development
• Direct mentorship from experienced sales and marketing professionals
• Opportunities to contribute to real-world projects with measurable business impact
• Portfolio-building experience and potential consideration for future employment opportunities

Application Requirements

Please submit:

• Resume
• Brief Cover Letter or Introduction
• 3–5 Writing Samples
• Portfolio Samples (if applicable), including graphic design, photography, videography, social media campaigns, websites, marketing projects, or other relevant work
• LinkedIn Profile (if available)

We're looking for someone who is curious, organized, detail-oriented, and eager to learn. If you enjoy solving problems, creating content, analyzing information, communicating with customers, and finding ways to improve both the customer experience and internal operations, we'd love to hear from you.

Applications should be sent via LinkedIn or directly to [email protected]