Manager, Apprenticeships-NHC Endowment Grant TFT

DEFINITION:

The Manager, Apprenticeships (Temporary Full-Time) is responsible for recruiting prospective apprentices and leading the planning, organization, and execution of apprenticeship-focused recruitment activities and employer engagement events.

The Manager, Apprenticeships actively engages with community and industry partners, local school systems, to build and maintain strong relationships, identify workforce needs, and support the development and expansion of apprenticeship opportunities. This includes collaborating with employers on program design, facilitating connections between employers and prospective apprentices, and supporting employer participation in recruitment events and initiatives.

***This is a full-time, temporary, grant-funded position supported by a three-year grant, expiring May 31, 2029 with the potential to be extended.***

SUPERVISION RECEIVED AND EXERCISED:

• Receives direct supervision from the Director, Apprenticeships.
• Receives general supervision from the Senior Director, Apprenticeships & Workforce Partnerships.
• Exercises no supervision.

ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Report on key metrics such as enrollment growth, retention, course completion, credential attainment, wage progression, and apprenticeship completion rates
• Responsible for documenting student milestones such as skill mastery, certifications, and placement into full time roles to ensure consistent, individualized tracking.
• Track related instruction hours and on-the-job training progress for current apprentices and pre-apprentices
• Oversees the accurate and timely entry of apprentice information into NCRAN for newly registered programs.
• Leads auditing of participating business partners to ensure adherence to USDOL Apprenticeship Standards.
• Coordinates and leads key apprenticeship outreach events throughout the year, including hiring events, employer engagement events, employer-site tours, prospective apprentice information and recruitment sessions, campus visits, individual and group tours, in-person and virtual information sessions, signing ceremonies, and other similar programs.
• Implement effective recruitment strategies and maintain a database of apprentice recruitment and outreach efforts.
• Work with the Community Relations Office in developing marketing strategies, as well as publications used in the recruitment process.
• Support Director, Apprenticeships as needed.
• Coordinate special projects and other assigned tasks.

Other Important Functions:

• Assist in the promotion, planning, and coordination of activities and events within Economic & Workforce Development.
• Participate in the enforcement of the Rights and Privacy Act.
• Perform other related duties and responsibilities as assigned.

QUALIFICATIONS:

Knowledge of:

• Knowledge of recruitment goal setting and monitoring of targeted student populations.
• Knowledge of student recruitment, inquiry management, and relationship-based marketing.
• Knowledge of human relations and personnel practices.
• Proficiency in apprenticeship/student tracking systems (e.g., NCRAN) and ability to analyze data for compliance, reporting, and funding.
• Knowledge of Microsoft Office Suite, CRM’s, and student information systems (preferably Colleague).
• Knowledge of successful customer service practices.
• Knowledge of virtual outreach platforms.

Ability To:

• Perform related work as required.
• Work well both independently and as part of a team with individuals with diverse backgrounds.
• Communicate clearly and respectfully, both orally and in writing.
• Must be willing to work evenings and weekends.
• Some travel is required. Must have a valid driver's license and access to a reliable vehicle if school vehicle is not available. Driving record must be free of any moving violations.
• Ability to travel between campuses on short notice.
• Establish and maintain cooperative working relationships with those contacted in the course of work
• Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
• Maintain effective audio-visual discrimination and perception needed for:
  1. Making observations
  2. Reading and writing
  3. Communicating with others
  4. Operating assigned equipment
  5. Handling varied tasks simultaneously
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
  1. Standing, walking, or sitting for extended periods of time
  2. Operating assigned equipment
  3. Handling varied tasks simultaneously
  4. Bending, stooping, climbing, or lifting up to 50 pounds
• Maintain mental capacity, which allow the capability of:
  1. Making sound decisions
  2. Responding to questions
  3. Demonstrating intellectual capabilities
     
     

EXPERIENCE AND TRAINING GUIDELINES:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Minimum Education/Training:

• Associate’s degree from a regionally accredited college or university
  
  

Minimum Experience:

• Minimum of 1–3 years of experience in workforce development, apprenticeship, training, or related program management.
• Must hold a valid North Carolina Driver’s License and have a clean driving record
  
  

Preferred Education/Training, Experience, Skills:

• Community College experience preferred
• Experience using a CRM preferred
• Experience using college information systems such as, Colleague, is preferred
• Experience presenting to large and small groups preferred
• Familiarity with ApprenticeshipNC, USDOL Apprenticeship Standards, and NCCCS policies strongly preferred.

Special Instructions to Applicants:

• This position requires a valid North Carolina Driver’s License that is free of any moving violations.

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.

• To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.