Your new company
A well‑established and highly regarded real estate organization is seeking a Maintenance Service Manager to support the lease‑up and launch of a newly built luxury residential community. This role offers the chance to contribute to a major flagship project during a pivotal growth period while shaping the resident experience from day one.
Your new role
As the Maintenance Service Manager, you will take ownership of the day‑to‑day operations at a 283‑unit luxury community. This includes guiding the maintenance and janitorial teams, overseeing all building systems, coordinating service workflows, and maintaining a high standard of care for residents. This role is ideal for a steady, detail‑focused leader who thrives in a fast‑paced environment and is committed to delivering top‑tier service. Key responsibilities include:
- Lead and develop the maintenance and janitorial teams, including hiring, training, performance management, safety oversight, and fostering a high‑accountability, service‑driven culture.
- Oversee all building operations, including repairs, preventative maintenance, turnovers, compliance walkthroughs, vendor coordination, emergency response, budget oversight, and documentation management.
- Ensure an exceptional resident experience by resolving escalated service issues, supporting move-ins, coordinating with leasing and concierge teams, and maintaining brand and asset standards.
- Support site-wide strategy and operations through cross-team collaboration, capital project participation, system improvements, SOP development, and acting as on-site lead when needed.
What you'll need to succeed
- 5+ years of supervisory experience in residential property maintenance, successfully managing and developing on‑site teams
- Background working in Class A luxury communities
- Proven track record supporting lease‑up and new development, including unit acceptance, punch processes, and turnover coordination
- EPA or HVAC certification required
What you'll get in return
- Annual compensation: $85,000 – $120,000, plus a performance-based annual bonus
- Comprehensive benefits package + 19 days of PTO
- Opportunity to grow within a respected and expanding organization
- Ability to play a key role in the lease‑up of a new luxury community located in Santa Monica
What you need to do now
If you're interested in this opportunity, click 'apply now' to submit your resume or reach out directly to Daniela Giovannini for more information.
