Maintenance Coordinator

Maintenance Coordinator

Property Management

$40,000-$50,000K/yr

Monday-Friday, 9:00am-5:00pm

Columbus, Ohio

Direct Hire

What You’ll Do:

• Respond to client messages or ensure the appropriate team member replies promptly when the request falls outside your scope.
• Maintain accurate records in the Jobber work order system, ensuring all job information is complete and up to date.
• Prepare and send estimates with pricing to clients.
• Track job progress and update statuses when work is completed, ensuring jobs move through the pipeline for invoicing and payment processing.
• Manage incoming service requests and coordinate with the appropriate team members to address them.
• Schedule jobs and assessments, assigning the correct personnel so tasks appear in their Jobber mobile app.
• Verify that all necessary details for each job (scope, materials, scheduling, notes) are documented before work begins.
• Coordinate with the property management team to transfer resident maintenance requests from TenantCloud into Jobber, while aligning schedules between both teams.
• Monitor ongoing tasks and follow up to ensure nothing is missed or delayed.
• Support maintenance teams by ensuring required materials and supplies are ordered in advance, confirming delivery timelines, and placing small supply orders (e.g., Amazon) as needed

What We’re Looking For:

• Fast, tech-savvy learner who can quickly pick up new software. Experience with tools like Discord, Jobber, TenantCloud, or VOIP platforms such as Quo is a plus.
• Highly detail-oriented with strong follow-through. You don’t just track tasks, you make sure they actually get completed.
• Clear and professional communicator, both in writing and on the phone.
• Able to keep projects and people on track, even when working remotely or across teams, while maintaining positive working relationships.
• Positive team presence. We’re a small team, so attitude matters. We’re looking for someone with low drama, high ownership, and who genuinely cares about doing things right.
• Comfortable working in a startup environment where processes evolve and improve over time.
• Comfortable with a broad role. This position intentionally covers a wide range of responsibilities, so it’s best suited for someone who enjoys variety rather than a narrowly defined job.
• Able to work in a fast-paced environment. Slow days happen occasionally, but they’re not the norm, so strong prioritization and responsiveness are important.

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About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.