MAC Specialist

Tech Zone LLC
Reston, VA

Work type: FTE

Contract B2B

Language: English

Contract Duration: 6 to 12 months



Job Summary

We are seeking a knowledgeable Mac Specialist with strong experience in macOS to support, configure, and maintain Apple devices within the organization. The candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of Apple systems.


Key Responsibilities


Install, configure, and maintain macOS on Apple devices such as MacBook Pro, MacBook Air, and iMac.


Troubleshoot hardware and software issues related to macOS systems.


Manage user accounts, system permissions, and device configurations.


Install and update applications on Mac systems.


Provide technical support to employees using Apple devices.


Manage system updates, backups, and security settings.


Assist with device deployment and configuration.


Support integration with enterprise tools like Microsoft Office and Google Workspace.


Required Skills


Strong knowledge of macOS administration and troubleshooting.


Experience working with Apple hardware and software.


Basic knowledge of Unix / Linux commands.


Understanding of networking concepts (Wi-Fi, VPN, printers).


Good problem-solving and communication skills.


Preferred Skills


Experience with device management tools like Jamf Pro.


Knowledge of scripting (Bash or Python).


Experience supporting Mac users in enterprise environments.