Loan Operations Coordinator

Role Description

This is a full-time, on-site role for a Loan Operations Coordinator located in Houston, TX. Our Loan Operations Coordinator will manage the daily workflow of loan processing, assist with underwriting, and ensure effective communication with clients. Responsibilities include customer service, loan documentation review, and coordinating loan approvals. The role requires precision, organization, and the ability to collaborate with both internal teams and external stakeholders to support efficient loan operations.

Company Description

Caroline Lending LLC is a commercial lending company specializing in real estate financing, including land acquisition, construction, and development loans. Since our founding in Houston in 2012, we have expanded to fund projects across multiple states, offering tailored financial solutions for small and medium-sized builders. Dedicated to supporting the growth of its clients, we value innovation and collaboration in our service model.

What You’ll Do

• Manage and update in-house data systems (FileMaker Pro, Excel, and proprietary tools).
• Track and document details of active loans, insurance policies, and construction projects.
• Communicate with borrowers, vendors, and internal teams through Outlook and other digital platforms.
• Coordinate and verify documents across multiple parties to ensure accuracy and compliance.
• Assist with expense tracking, project monitoring, and operational reporting.
• Learn new processes quickly and continuously improve them.

What We’re Looking For

• Proficiency with Microsoft Excel, Word, and Outlook (intermediate to advanced level).
• Comfort working in database environments (FileMaker experience a plus).
• Detail-oriented mindset with strong organizational and problem-solving skills.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Excellent written and verbal communication skills.
• Strong sense of ownership and intellectual curiosity—someone who enjoys figuring things out.

About the Environment

We operate in a bright, open office at Greenway Plaza with a collaborative, results-driven culture. We invest heavily in technology and training, and we value intelligence and initiative over credentials or titles. If you thrive on learning and enjoy making systems run more efficiently, you’ll fit right in here.

Why You’ll Love Working Here

• High-tech tools and a flat, collaborative structure.
• Competitive compensation with room to grow.
• Real responsibility from day one—your work directly impacts our lending operations.
• An energetic, modern environment where people take pride in precision and performance.

Application Note

• Local Houston applicants only, please. This is an in-office position located at Greenway Plaza.