Library Technical Assistant I

Wake Technical Community College
Northern Wake Campus, NC

Pay Grade: Assistant 5

This position assists in supporting and maintaining the daily functional library process of providing library services to all users.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

*Assists with acquisitions, collection development, circulation, reference service and input of bibliographic information into the online catalog

*Perform tasks related to interlibrary loan functions through Community College Libraries in North Carolina services, including online searching, ordering, recordkeeping, and compilation of statistical reports, routing and returning inter-library loan materials from other libraries

Supports, and maintains the daily functional process of providing library services to all users

Prepares, processes, and shelves or re-shelves as needed books, AV, serials and other materials on a daily basis

Performs circulation duties, filing, and housekeeping

Provides high level of customer service, partnering with other library staff as needed to address exceptions and concerns

Knowledge, Skills & Abilities:

Ability to demonstrate excellent customer service skills

Ability to exhibit good interpersonal skills and work well with others

Intermediate skills with MS Office products, automated systems, and personal computer applications

Ability to demonstrate excellent written and verbal communication skills

Ability to demonstrate excellent analytical and problem solving skills

Ability to demonstrate excellent organizational skills

Ability to demonstrate accuracy in shelving and filing of library materials

Basic knowledge of standard interlibrary loan practices and functions in an online environment

Basic knowledge of the Library of Congress Classification System

Requirements:

High school diploma or equivalent

Two years experience working with the public in a library or office setting

Preferences:

Experience with Library of Congress Classification System

Experience with shelving and filing in a library setting

Experience with library operational activities including non-public service functions

Experience with standard interlibrary loan practices and functions in an online environment

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