Legal Assistant / Office Administrator
Location: SouthPark – Charlotte, NC
Job Type: Full-Time, In-Office
Notary: NC Notary Public (preferred)
Position Overview
We are seeking a friendly, charismatic, and detail-oriented Legal Assistant / Office Administrator to join our law firm in our Charlotte office (SouthPark). This role is ideal for someone who thrives in a client-facing environment, enjoys creating an exceptional in-office experience, and takes pride in keeping operations organized and running smoothly. You will play a key role in supporting our attorneys and paralegals, assisting clients during important life-planning moments, and serving as the welcoming face of our Charlotte office. A warm, bubbly personality paired with strong administrative skills is essential.
Key Responsibilities
· Provide a key point of contact for clients and referral sources
· Greet clients and visitors warmly, professionally, and with a positive, upbeat demeanor
· Coordinate office availability and support daily scheduling needs
· Manage incoming and outgoing mail for the Charlotte office
· Prepare estate planning binders, including creating, scanning, naming, organizing, and assembling documents
· Send completed estate planning documents to clients accurately and on time
· Witness client signatures and notarize documents as needed
· Record estate planning documents as required
· Scan and upload attorney notes and client documents into firm systems
· Coordinate client intake process and manage ICON scheduling
· Track time entries as needed
· Order and maintain office supplies for the Charlotte location
· Assist with general administrative tasks to support attorneys and office operations
Qualifications
· Prior experience in a legal, administrative, or professional office environment preferred
· Experience in estate planning or business law firm setting is a plus
· NC Notary Public license preferred (or willingness to obtain)
· Highly organized with strong attention to detail
· Friendly, charismatic, and client-focused personality
· Professional communication skills and comfort interacting with clients in person
· Ability to handle sensitive and confidential information with discretion