Lead Fire Alarm Troubleshooting Technician
Tempe, AZ | $40/hr+ | Full-Time
Are you the technician everyone calls when the fire alarm issue is complicated?
We are hiring a Lead Fire Alarm Troubleshooting Technician to take ownership of high-level fire alarm repairs, guide other technicians in the field, and help strengthen our repairs operation.
This is not an install-only role. This is for someone who knows how to diagnose problems, fix them, communicate clearly, and help other techs get better.
What You’ll Be Doing
- Troubleshoot and repair complex fire alarm system issues
- Serve as the go-to technical lead on repair work
- Diagnose panel issues, ground faults, NAC issues, SLC loop problems, device failures, and related system deficiencies
- Direct work assignments for other technicians in the field
- Mentor less-experienced technicians and help develop their technical skills
- Work with customers, sales, and management to identify repair needs and support repair proposals
- Document findings, repairs completed, deficiencies, and recommended next steps
- Support fire alarm, sprinkler, and special hazards inspections as needed
What You Need
- NICET Level II or higher in Fire Alarm Systems
- Strong fire alarm troubleshooting, service, and repair experience
- Strong working knowledge of Notifier systems
- Working knowledge of Fike gas detection and special hazards systems
- Strong multimeter and electrical troubleshooting skills
- Ability to work independently on complex repair issues
- Ability to lead, mentor, and communicate professionally with customers and technicians
Nice to Have...
- NAC troubleshooting experience
- Voice evacuation system experience
- Fire sprinkler exposure or certifications
- Clean agent, releasing panel, gas detection, or special hazards experience
- Additional manufacturer certifications
What You Get
- $40/hr or more starting pay, based on certifications and experience
- Full benefits package
- Factory training and manufacturer certification opportunities
- Merit-based pay growth tied to NICET and factory credentials
- A clear development plan for continued technical and compensation growth
- A role where your troubleshooting ability and leadership actually matter
This is a strong fit for a senior fire alarm technician who wants to be trusted as the technical lead — not micromanaged, not stuck doing basic installs, and not capped by tenure alone!