Inside Sales Representative - Four Shifts - Blue Earth Diagnostics
The Inside Sales Representative supports commercial growth by driving engagement and promoting and selling Blue Earth Diagnostics’ products to healthcare professionals through phone calls, emails, and virtual meetings. This role focuses on generating sales leads, closing sales, managing customer accounts, and maintaining strong relationships with clients in a non-face-to-face environment. This role is also responsible for managing inbound and outbound interactions and supporting sales conversions while adhering to compliance standards.
This position will operate on a hybrid work schedule, with the expectation of working onsite 3 days a week in our office located at 197 First Avenue, Needham, MA.
Hiring for Four Shifts
- Atlantic coast which will require working hours aligned with eastern time (ET) with core hours 9am to 330pm ET
- Central U.S region which will require working hours aligned with central time (CT) with core hours 10am to 430pm ET
- Mountain west region which will require working hours aligned with mountain time (MT) with core hours 11am to 530pm ET
- West coast region which will require working hours aligned with pacific time (PT) with core hours 12pm to 630pm ET
Main Responsibilities, Activities, Duties and Tasks
- Source new sales opportunities by conducting outbound calls and follow-up emails to healthcare providers (e.g., physicians, clinics, pharmacies)
- Build and maintain a book of business by developing long-term relationships with customers and key stakeholders.
- Effectively communicate accurate product information, address objections, and answer clinical and product-related questions in compliance with industry regulations.
- Use Salesforce software to track all interactions, update customer information, and monitor sales pipeline and performance metrics.
- Meet or exceed monthly, quarterly, and annual sales targets.
- Collaborate with field sales teams, marketing, and medical affairs to align on strategy and execution, resulting in a unified customer experience.
- Stay current on product knowledge, competitive landscape, and industry trends through training and ongoing education.
- Ensure all sales activities comply with company policies, legal and regulatory guidelines, including HIPAA and FDA regulations.
- Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message
- Route qualified opportunities to the appropriate Account Managers for further development and closure
- Research accounts, identify key players and generate interest
- Team with channel partners to build pipeline and close deals
- Other duties as determined by business needs
Education/Qualifications
- Bachelor’s degree required; a background in life sciences, business, or a related field preferred.
Professional Experience, Knowledge, & Technical Skills
- 1–3 years of experience in pharmaceutical, healthcare, or B2B inside sales strongly preferred.
- Knowledge of FDA and pharmaceutical industry guidelines (e.g., PhRMA Code).
- Excellent verbal and written communication skills, with the ability to explain technical/clinical concepts clearly over the phone and via digital platforms.
- Strong organizational, time management, and multitasking abilities.
- Proficient with CRM tools (e.g., Salesforce), Microsoft Office Suite, and virtual communication platforms.
- Self-motivated and goal-driven with a customer-centric mindset and persistence required to navigate complex organizations.
- A proven ability to work in a team-selling environment, sharing insights and coordinating strategies with field-based partners.
Additional information and to apply:
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