Infrastructure Technician I

Black Box
Chandler, AZ

As an Infrastructure Technician I, you will be responsible for skilled infrastructure and structured cabling work, including installation, maintenance, and repairs. You will work with low-voltage category cabling, fiber optics, and communication systems. Your role is crucial in ensuring the smooth operation of our client's communication infrastructure. This position offers an opportunity to work with a dynamic team and contribute to the success of our organization.
  • Perform installation, service, and maintenance of low-voltage cabling systems, including Category 3, 5, 6, and fiber optic cables.
  • Evaluate, diagnose, and troubleshoot cabling infrastructure issues, implementing necessary repairs.
  • Upgrade and enhance cabling systems to improve functionality and meet client requirements.
  • Coordinate with NACS Operations team members to ensure efficient project completion and timely response to work orders.
  • Maintain accurate documentation and records, including time reporting, work order progress, and client SLAs.
  • Request and manage equipment and supplies to maintain inventory levels and ensure availability.
  • Respond to emergency situations, providing timely resolution to client concerns and meeting SLAs.
  • Transport tools, equipment, and supplies to client sites, ensuring the availability of required materials.
  • Attend meetings, workshops, and training sessions to stay updated on industry trends and best practices.
  • Achieve performance targets and demonstrate a results-focused approach, contributing to the organization's success.
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