Human Resources Business Partner
Location: Syracuse, NY | Type: Full-Time
About the Role
We are conducting an exclusive search for a Human Resources Business Partner to serve as the primary point of contact for client companies and their employees in the Syracuse area. In this client-facing role, you’ll support day-to-day HR, payroll, and benefits needs while helping ensure a positive employee and client experience.
Key Responsibilities
- Respond to employee and client inquiries related to payroll, benefits, and HR policies
- Resolve issues quickly and escalate complex matters to internal subject matter experts
- Prepare and manage unemployment claims and attend hearings when required
- Maintain knowledge of employment laws and compliance requirements
- Assist with employee handbook development and policy updates
- Coordinate workplace harassment prevention training and HR investigations
- Support workers’ compensation claims and documentation
- Respond to benefits inquiries and assist with payroll document requests
- Maintain regular communication with client companies and support HR initiatives
- Utilize HRIS systems and Excel to manage HR data and reporting
Qualifications
- Minimum 2 years of HR or customer service experience
- Experience with HR systems or HRIS platforms preferred
- SHRM-CP, SHRM-SCP, or PHR certification is a plus
- Strong communication, problem-solving, and organizational skills
- Proficiency in Microsoft Office, including Excel
Perks & Benefits
- Competitive salary and benefits package
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Supportive team culture at an organization recognized among Central New York’s Best Places to Work
If you enjoy working in a dynamic, client-facing HR role where no two days are the same, we encourage you to apply!
