Houseperson Supervisor

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Avani Living Queen's Wharf Residences is excited to expand our housekeeping department, with two Houseperson Supervisor roles now available on a full-time and part-time basis. If you’re hands-on, reliable, and enjoy supporting both operations and team performance, we’d love to hear from you.

This role combines physical Houseperson duties with supervisory support responsibilities. You’ll play a key role in maintaining presentation standards across guest rooms, common areas and back of house. This will include operational spaces and storage areas. You will be assisting with heavy manual tasks and supporting the Housekeeping Manager with day-to-day coordination of the team.

Key Responsibilities Include:

• Cross-check guest rooms, back of house and common areas to ensure cleanliness and presentation standards are met
• Support housepersons, room attendants and the housekeeping team with daily operational needs
• Move, lift, and reposition furniture and equipment as required
• Assist with deep cleaning tasks and project-based work across the property
• Support the Housekeeping Manager with daily coordination and task allocation
• Monitor houseperson & housekeeping progress and report maintenance or operational issues
• Assist in maintaining stock levels, linen distribution, and housekeeping supplies
• Provide guidance and on-the-job support to team members
• Respond to guest requests and assist with enquiries as required

Shift Details (subject to change):

• Full-time and part-time position available
• Rotating roster across Monday to Sunday
• Weekend availability is essential
• Rotating roster across the hours of 5am to 11pm
• Overnight shifts may be required on an ad hoc basis, depending on business requirements

Successful candidates will have:

• Previous experience within a supervisor position with the housekeeping team (highly regarded)
• Previous experience as a houseperson or housekeeping position is essential
• Strong physical fitness and ability to perform manual handling tasks
• Experience supporting or guiding team members in a fast-paced environment
• Strong attention to detail and commitment to high presentation standards
• Good communication skills and ability to work collaboratively
• Ability to prioritise tasks and support daily operational flow
• A proactive, hands-on attitude with willingness to lead by example
• Flexibility to work weekends and public holidays 

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.