Under direction of the Section Supervisors, supervises Housepersons and assists with cleaning assigned guest and employee areas of hotel, as well as assisting Guest Room Attendants.
Regular, punctual and predictable attendance and ability to work flexible hours, including required overtime.
Assist in the development of training programs for new employees.
Continually check public areas, linen and supply rooms, making sure standards are met and in good working order. Check maid carts and all equipment used by the room attendants, housemen and shampoo people.
Maintain check on linen consumption housekeeping supplies, care of furniture and appearance of the building and fixtures.
Assist in assigning daily work and key distribution.
Attend all necessary meetings.
Understand and follow Orientation manual, housekeeping manual and Emergency/Evacuation procedures.
Personal appearance standards are to be always maintained.
Any suspicious activities which may jeopardize the security of the hotel must be reported to your manager or the security department immediately.
Work additional hours at short notice as requested by supervisor, to accommodate one of the following: staffing emergencies, employee absence, fluctuation in business levels, special projects, etc.
Always Learn and uphold the quality customer service standards of the Silver Legacy Resort.
Maintain regular, predictable attendance in accordance with departmental policy.
Perform related duties as assigned by supervisor.
Exemplifies our core values, family style service, our mission and vision.
Exemplifies our DEI (diversity, equity, inclusion) culture.
Perform other job-related duties as assigned.