Hospitality Assistant

Our client, a highly regarded global law firm, is seeking a Hospitality Assistant in their Santa Monica office. This is a unique opportunity to provide top-tier support to attorneys, professional staff, and high-profile clients, ensuring a seamless and professional workplace experience. This role will be on-site

Key Responsibilities:

• Manage conference room scheduling, prepare, clean, and stock kitchens, conference rooms, and multi-purpose spaces for meetings and events, including refreshments and meals.
• Confirm reservations, assist with last-minute A/V requests, and manage visitor postings in the firm portal.
• Accept and route deliveries appropriately.
• Reconcile catering invoices, submit for approval, and maintain accurate billing records.
• Prepare signage for conference rooms and visiting office assignments.
• Greet process servers and follow firm protocols regarding subpoenas.
• Act as a first responder for onsite emergencies as part of the firm’s emergency response plan.
• Provide backup support for other Facilities team members and assist with other tasks as assigned.

Skills & Qualifications:

• Bachelor’s degree preferred.
• 2+ years of reception or hospitality experience in a professional service or hospitality environment, law firm or restaurant catering experience a plus.
• Exceptional attention to detail, organization, and ability to multitask in a fast-paced, deadline-driven environment.
• Superior customer service and communication skills, with professionalism, diplomacy, and tact under pressure.
• Proficiency in MS Office and conference room scheduling software (e.g., EMS).
• Ability to work flexible hours, including occasional early mornings, evenings, or weekends.
• Ability to work collaboratively and contribute to a positive, team-oriented environment.