Job Title: Front of House Manager
Location: Gahnzales – A Quixote Hospitality Concept
About Us
Gahnzales is an upscale Tex-Mex restaurant from Quixote Hospitality, featuring bold and fresh flavors. Our menu celebrates vibrant ingredients and elevated Tex-Mex, crafted with authenticity.
Position Summary
We are seeking an experienced and dynamic Front of House Manager to lead our guest-facing operations. This role is responsible for delivering an exceptional dining experience, managing service staff, and maintaining the high standards that define the Gahnzales brand. The ideal candidate thrives in a fast-paced, upscale environment and brings both strong leadership and a passion for hospitality.
Key Responsibilities
- Oversee all front-of-house operations, including dining room and bar service
- Lead, train, and develop a high-performing team of servers, hosts, and bartenders
- Ensure exceptional guest experience through attentive service and problem resolution
- Maintain service standards that reflect our upscale, vibrant brand
- Manage reservations, seating flow, and waitlists to optimize guest satisfaction
- Collaborate with kitchen leadership to ensure seamless communication and service execution
- Monitor staff performance and provide ongoing coaching and feedback
- Uphold cleanliness, organization, and compliance with health and safety standards
- Create a weekly schedule for all Front of the House employees
- Drive beverage program excellence, especially within our tequila and cocktail offerings
Qualifications
- 2–5 years of front-of-house management experience in an upscale or high-volume restaurant
- Strong leadership and team development skills
- Passion for hospitality and guest experience
- Knowledge of food, wine, and spirits (tequila and cocktail experience preferred)