At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.
Why Join UPMC?
We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:
• AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA
• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
• Competitive pay
• Tuition reimbursement
• Opportunities to grow in your career at UPMC
UPMC is looking for a full time Fleet Transportation Dispatcher (CDL) to support our UPMC Employee Transit (Pittsburgh).
This position works daylight, Monday-Friday, 10 am - 6 pm. Weekends off!
Purpose:
The Fleet Transportation Dispatcher (CDL) will coordinate the activities of approximately 45 to 50 drivers on a daily basis. Keeping the pick-up and drop-off delivery times on schedule and ensuring an excellent customer satisfaction rating.
Responsibilities:
- Perform telephone communication responsibilities in a professional and courteous manner.
- Distribute work assignments in an equitable, accurate, and timely manner.
- Monitor shuttle routes and responsibilities in an accurate and timely manner.
- Log both routine and unusual information on the Daily Dispatcher Report.
- Accurately records information regarding daily transport requests, department user group complaints and employees reporting off from work on appropriate logs.
- Adhere to, know, and enforce all hospital and department policies and procedures pertinent to the Fleet Transportation Group.
- Routinely responsible for swapping vehicles and scheduling them for preventative maintenance and detailing.
- Adhere to, know, and enforce all pertinent PA state policies and procedures that impact the Fleet Transportation Group.
- Fill in as a driver as needed.
- When assigned, act as the primary back-up for the Supervisor and Operations Manager in their absence.
- Knowledgeable about all safety, fire, evacuation, and disaster policies and procedures.
- Attend department meetings when scheduled.
- Maintain a neat and clean work area.
- Train new employees to properly follow department procedures and policies.
- Responsible to provide interim solutions for department.
- Performs in accordance with system-wide competencies/behaviors.
- Performs other duties as assigned.
- High school education or equivalent and two years experience in dispatching or administrative support role.
- OR Bachelor's Degree in a relevant/related field of study is required.
- Experience in data entry or with PC is preferred.
- The ability to communicate professionally with various user groups is required.
- Valid Drivers License.
Licensure, Certifications, and Clearances:
Both Commercial Drivers License Class B and Passenger Endorsement are required within 6 months of hire.Cleared to drive according to FMCSA Drug & Alcohol Clearing House.
- CDL Passenger Endorsement
- Commercial Driver License (CDL)
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
