Financial Coordinator

SHR Talent is partnering with a healthcare services client in Austin, Texas in its search for a Financial Coordinator. This is an onsite opportunity located in Austin, TX and will require working onsite five days per week. This role is being offered as a contract or contract-to-hire 1099 opportunity and supports critical healthcare revenue cycle operations by coordinating insurance verification, financial authorization, and patient financial counseling activities. The Financial Coordinator plays a key role in ensuring patients have verified insurance coverage and required pre-certifications in place prior to receiving care while maintaining compliance with healthcare billing regulations and payer requirements.

The Financial Coordinator will work closely with patients, insurance providers, case managers, and internal clinical teams to manage insurance benefit verification, prior authorizations, and financial documentation. This role requires a strong understanding of healthcare insurance processes, patient financial services, and medical billing workflows. The ideal candidate will have experience navigating insurance carriers, communicating with case managers, and supporting patients through complex healthcare financial planning.

In addition, this role supports healthcare financial reporting and revenue cycle documentation by reviewing patient billing records, tracking charges for appropriate cost centers, and maintaining accurate financial records. This position is well suited for someone with experience in healthcare financial coordination, medical insurance verification, revenue cycle operations, patient financial counseling, or medical billing who thrives in a fast-paced healthcare environment and is passionate about helping patients understand and navigate the financial aspects of care.

Responsibilities:

• Verify patient insurance eligibility, benefits, and coverage details with commercial, government, and managed care insurance providers
• Obtain prior authorizations and pre-certifications for medical procedures, admissions, and follow-up care to ensure payer compliance
• Communicate with insurance case managers and internal clinical teams regarding authorization status, coverage requirements, and financial documentation
• Provide patient financial counseling, reviewing insurance coverage, out-of-pocket costs, and financial planning related to upcoming care
• Review patient billing records and documentation to ensure accurate charge capture and support healthcare revenue cycle reporting

Qualifications:

• High school diploma or equivalent, required
• Associate or bachelor’s degree in healthcare administration, business, finance, or a related field, preferred
• Certification in healthcare financial counseling, medical billing, or revenue cycle operations, preferred but not required
• Minimum 1 year of healthcare industry experience with insurance verification, medical billing, patient financial services, or prior authorization processes
• Microsoft Excel, Word, Outlook, and experience working with insurance verification systems, electronic health records (EHR), or healthcare financial databases
• Strong understanding of healthcare insurance processes, patient financial counseling, revenue cycle operations, HIPAA compliance, strong communication skills, attention to detail, organization, and the ability to manage multiple priorities in a fast-paced healthcare environment