Responsibilities:
Fleet Uptime & On-Call Support
- Serve as the primary technical responder for fleet issues
- Provide on-call support to ensure testing operations remain active
Build Support, Software & Calibration Deployment
- Manage and execute deployment of software packages across prototype and pre-production fleets
- Execute ECU flashing operations on fleet vehicles
Advanced Diagnostics
- Utilize ETAS INCA for ECU reprogramming and troubleshooting
- Operate proprietary Client diagnostic tools to investigate system faults
Data Acquisition & Analysis
- Lead CAN/LIN/Automotive Ethernet traffic recording and analysis
- Use Vector tools (CANalyzer/CANoe) or ETAS tools for diagnostics
- Root-cause complex electrical and communication issues
Rapid Field Triage
- Travel to vehicle sites to perform on-site analysis of hardware/software malfunctions
- Collect diagnostic data for engineering teams in Michigan and Korea
- Support permanent fix development through field data insights
Collaboration & Process Improvement
- Work closely with the Client Project Manager on recurring field issues
- Suggest process improvements for fleet maintenance operations
Requirements:
- Experience: 3+ years of hands-on vehicle engineering experience in EV or ADAS/Autonomous environments
Diagnostic Tools: Expert-level proficiency with:
- ETAS INCA (ECU reprogramming and flashing)
- Vector or ETAS tools for data logging
Communication Protocols: Deep understanding of:
- CAN (Controller Area Network)
- LIN (Local Interconnect Network)
- Automotive Ethernet
Vehicle Systems Knowledge:
- Strong familiarity with High-Voltage (HV) Electric Vehicle systems
- Power distribution architectures
- Electronic control modules (ECMs)
Data Analysis Skills:
- Proven ability to record, analyze, and interpret complex CAN traffic
Troubleshooting expertise in:
- Vehicle Control systems
- Chassis systems
- Electrical systems
Travel Requirements:
- Up to 40-70% travel to regional vehicle sites for on-site support and diagnostics